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Senior Engineer - IT and Workplace Technology at present of AI is a hands-on role focused on identity, access and IT requests while leading the plan to reduce them. The ideal candidate has experience with Okta SSO, SCIM and joiner/mover/leaver processes, and a track record of automating manual tasks.
You will mentor others, ensure access audit readiness and contribute to designing secure, scalable access controls in our growing AI-enabled workspace.
The role is a hands-on senior engineer who handles identity, access and IT requests while also leading the plan to reduce them. A strong candidate has real experience with an identity provider such as Okta, including single sign-on, automatic user provisioning and joiner, mover and leaver processes. They also bring a record of automating manual work, solid judgement about least privilege, and the ability to mentor others and keep access audit-ready.
AI can take over a lot of repetitive access and IT requests, such as routine approvals, ticket triage and drafting answers to colleagues, and this role is expected to use it that way alongside scripts and workflow tools. What stays human is deciding who should have access to what, spotting when a request needs a security review, handling exceptions, and explaining things clearly to colleagues.
The role offers practical experience using AI and automation to shrink a real support queue, and measuring how much work it removes. Because Primer handles payments, there is also a chance to learn how to apply AI carefully in a setting where access controls and audit evidence matter. Someone can build this experience beforehand by automating a small access or onboarding task with scripts and an AI assistant, then noting the time saved.
This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.
Primer provides a unified payments infrastructure that connects and controls the entire payments stack, from checkout to payout, per the company.