Senior Engineer - Cutting-edge technology projects (Previous Relevant Experince is Required)

JR United Kingdom; Guildford; Hybrid; GBP 45,000 - 75,000; Full time

Job summary

Join a forward-thinking technology company as a Senior Cloud Engineer, where you will play a pivotal role in enhancing cloud infrastructure and customer service delivery. This hybrid position allows you to work from home while occasionally visiting nearby offices. You will leverage your expertise in On-Prem and Azure Cloud technologies to support enterprise-grade solutions, mentor teams, and engage with customers. This is an exciting opportunity to grow within a collaborative environment that values innovation and continuous improvement. If you are passionate about cloud technology and want to make a significant impact, this role is for you.

Benefits

Company car allowance scheme

34 days holiday plus option to buy/sell days

Company matched pension scheme

Career development opportunities

Family-friendly policies

Occupational health support

Discounts on cinema, restaurants, and shopping

Qualifications

• Experience in supporting Enterprise Grade Data Centre and Cloud Infrastructure.
• Strong skills in Cloud technologies, particularly Azure.

Responsibilities

• Lead technical efforts and mentor internal resources.
• Ensure high customer satisfaction through effective service delivery.
• Assist in Professional Services and Sales opportunities.

Skills

Cloud Infrastructure Support

On-Prem Cloud Skills

Azure Cloud Skills

Technical Leadership

Mentoring and Coaching

Customer Engagement

Documentation Management

Continuous Improvement

Education

VMware Certified Professional 6

Microsoft Certified: Cloud Platform and Infrastructure

Microsoft Certified: Productivity

Job description

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Senior Engineer - Cutting-edge technology projects (Previous Relevant Experience is Required), Guildford

Client:

Telent

Location:

Guildford, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Description:

Senior Engineer - Cloud

Location: Hybrid

Job type: Full time, Permanent

Ref: 1034

Telent are on the lookout for an experienced Cloud Engineer to join the Network Services division due to growth. This is a fantastic opportunity to work in an expansive role and team that thrives on working with new technologies, whilst working with a range of customers. This is a Hybrid working role that will see you work from home as well as travelling to a nearby office (ideally Warwick OR Camberley) from time to time. This role would be ideal for someone with On-Prem skills as well as Azure Cloud skills as the existing environment is very much an On-Prem setup. You will need to be eligible for UK Security Clearance as the end customer is a UK Government body.

The Senior Cloud Engineer will build and enhance the engineering and technical relationship with both internal and external customers. The Senior Cloud Engineer will also provide a pro-active service in all aspects of enhanced service delivery and will provide a bridge between the Engineering team and Service Delivery, Projects, and Service Desk teams within Telent to ensure a high level of customer satisfaction is at the forefront of all our commitments.

This role of Senior Cloud Engineer will also see you assist with Professional Services and Sales opportunities within Network Services when required – mainly as a go-to evangelist of all things Cloud (On-prem AND Azure / MS Azure).

Senior Cloud Engineer - What you’ll do:

• To act as a technical lead within their nominated customer account for both internal and external requirements
• To act as an internal technical escalation point and to be able to mentor/coach internal resources to achieve a higher level of service
• To train internal engineering staff and customers on products and solutions relating to On-prem and Microsoft Azure
• To maintain awareness of all customers incidents and report where necessary on nominated accounts
• To add value by highlighting trends, security threats or technical bulletins which may impact customers
• To be responsible and accountable for all documentation and technical information relating to customer networks
• To adhere to internal and external processes, task allocation, completion, reporting, and change - this includes updating all parties and associated documentation
• To assist with Proof of Concept (POC) scenarios, Type Approval activities and pre/post-change lab testing in both customer-facing and Telent lab spaces
• To help in the creation of TA, POC, RFC, WI and SoW documentation
• Perform comprehensive peer review of engineering technical documentation
• Assist and/or lead in the pre-staging of equipment to be installed on customer sites as part of projects or installs
• To attend, as required, the following customer-facing meetings; support reviews, project roadmap, monthly service reviews, and weekly incident reviews
• To take the lead in value-add projects and innovations
• Produce and peer review High Level Designs and Low Level Designs
• Ensure time sheets are accurate and submitted weekly against the correct booking codes which have been approved via the Resourcing Team
• Certifications or training to be linked to business objectives and aligned with job role
• Overtime and expenses are completed and submitted accurately and in a timely manner
• Adhering to GDPR policy around sensitive data held on devices or central shares
• Handling and protection of Telent information and reporting of security incidents as defined in the Information Security Policy and the HR Information Security Policy.

Senior Cloud Engineer - Who you are:

• Demonstrable experience in supporting Enterprise Grade Data Centre (DC) and Cloud Infrastructure, and Cloud based Networks
• Technically apt across Cloud / Focal Engineering / On-prem cloud / Azure
• Possess an excellent work ethic and a strong sense of pride and ownership
• Remains hands-on with relevant technology across the Cloud world
• Builds trust and can collaboratively work with internal, external stakeholders and customers including the Engineering team
• Possess a passion for knowledge sharing
• Strives for continuous improvement, delivers and supports new processes and directions
• Customer facing and likes to be challenged / challenge ideas where required
• Demonstration of a positive and supportive attitude

Skills / Qualifications:

• VCIX -VMWare Certified Implementation Expert – Network Virtualization (desirable)
• VCP -VMWare Certified Professional 6 – Data Centre Virtualization (required)
• VCP -VMWare Certified Professional 6.1 – Network Virtualization (required)
• MSCE: Cloud Platform and Infrastructure or equivalent experience
• MSCE: Productivity or equivalent experience

Telent -What we offer:

A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• Company car allowance scheme
• 34 days holiday, including public bank holidays, plus the option to buy or sell five days each year
• Company matched pension scheme (up to 6% contribution matched)
• Career development opportunities
• A range of family-friendly policies
• Occupational health support and wellbeing Portal
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme

About Telent:

Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission-critical communications and technology of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done.