Senior Engagement Officer | Uwch Swyddog Ymgysylltu

Transport for Wales; Cardiff; On-site; GBP 35,000 - 45,000; Full time

Job summary

Transport for Wales is looking for a Senior Engagement Officer to lead engagement initiatives crucial for major transport projects in Cardiff. The role involves stakeholder management and delivering community-focused feedback while supporting the organization's mission for sustainable transport.

Qualifications

• Experience in a public-facing role and public engagement projects.
• Credible communication skills with evidence of sustainable relationships.
• Strong experience in managing stakeholder consultations.

Responsibilities

• Manage engagement projects to support major transport developments.
• Build and manage relationships with community groups.
• Develop activity plans for local input and feedback.

Skills

Public engagement management

Communication skills

Relationship building

Job description

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Join to apply for the Senior Engagement Officer | Uwch Swyddog Ymgysylltu role at Transport for Wales

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Please note: this is a 2 year fixed-term contract

At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales' leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of.

Who we are

At Transport for Wales, we’re on a mission to transform transport in Wales and make it fit for the future, whether that’s rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we’re all facing.

We’re an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we’ve made to the people of Wales to build a sustainable transport network that meets their needs.

Role responsibilities

The Senior Engagement Officer will co-develop, manage and deliver a strategic programme of engagement projects to support the delivery of major transport developments. It will lead on engagement and will build links with groups to find ways of working together to help shape public transport projects.

• Manage specific engagement projects across the Cardiff Capital Region and more widely, to support the delivery of major transport projects and ensure they are delivered with stakeholder and community input and involvement.

• Ensure continuous identification of stakeholder and community groups, by mapping and networking. Aligning all mapping to TfW led major projects, including - but not limited to - Cardiff Central Enhancements Programme, Cardiff Crossrail and South Wales Metro project.

• Support the Stakeholder Manager by building, managing, and maintaining relationships with regional stakeholder groups, supported by Engagement Officer(s) to ensure all engagement projects link back to strategic priorities.

• Develop activity plans to gather local input and feedback that can help shape improvement projects, feeding the outputs into detailed designs for transport improvements and multi modal integration and feedback reports.

Who we’re looking for

• Demonstrable experience of working in a local public facing role and delivering engagement projects.

• Strong experience of managing public engagement and/or consultation for major enhancement projects.

• Credible communication skills and evidence of building sustainable working relationships.

• Experience of delivering positive outcomes for stakeholders, through dedicated ownership of relationships and the ability to problem solve.

Welsh Language Skills

The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.

Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.

Next steps

Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.

TFW is a Disability Confident employer. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.

This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.

Please note, we reserve the right to close this vacancy early if we receive sufficient applications.

If you have submitted an application for this role within the last 6 months and were unsuccessful, please do not re-apply as regrettably, your application will not be considered.

Note that you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Business Development, Public Relations, and Consulting

• Industries

  Truck Transportation, Railroad Equipment Manufacturing, and Rail Transportation

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