Senior Engagement Manager, Professional Services, UK NatSec, WWPS

Amazon Web Services (AWS); London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading cloud services provider seeks a Senior Engagement Manager to lead complex cloud solution projects. The role requires strong project management skills, technical expertise, and the ability to communicate effectively with both technical and business stakeholders. You will manage risks, ensure alignment with customer outcomes, and lead technical discussions. This position involves regular travel to client locations across the UK. Join a diverse team dedicated to delivering exceptional cloud solutions.

Qualifications

• Experience in technical program management with customer-facing experience.
• Strong communication skills to explain technical concepts.
• Ability to quickly understand complex business and technical environments.

Responsibilities

• Lead and manage complex cloud migration and implementation projects.
• Bridge business requirements with technical solutions.
• Manage technical risks and ensure project completion.

Skills

Project Management

Technical Program Management

Communication

Business Acumen

Education

AWS Certified Solutions Architect - Associate

Project Management Professional (PMP)

Tools

AWS

Job description

Senior Engagement Manager, Professional Services, UK NatSec, WWPS

Join to apply for the Senior Engagement Manager, Professional Services, UK NatSec, WWPS role at Amazon Web Services (AWS)

Senior Engagement Manager, Professional Services, UK NatSec, WWPS

1 week ago Be among the first 25 applicants

Join to apply for the Senior Engagement Manager, Professional Services, UK NatSec, WWPS role at Amazon Web Services (AWS)

Description

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes.

Description

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences.

As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

This is a customer facing role. You will be required to travel to UK client locations (3-4 days on customer site per week) to deliver professional services to our customers.

UK Government Security Clearance is required for this role (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels) UK Nationality is required for this role.

Key job responsibilities

As an experienced technology program/project manager, you will be responsible for:

Leading and managing complex cloud migration and implementation projects

Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning

Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes

Distilling customer needs into clear technical requirements and map them to business outcomes

Decomposing complex technical problems into actionable, deliverable solutions

Contributing to technical documentation and define documentation standards

About The Team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• Experience in technical program management, with customer facing experience, interfacing with executive stakeholders, and leading delivery for large transformation programs
• Demonstrated experience leveraging project management and agile methodologies on enterprise level engagements and the ability to apply them across large, complex projects.
• Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
• Strong business acumen and ability to articulate cloud value propositions to C-level executives
• Ability to quickly understand complex business and technical environments
  
  

Preferred Qualifications

• AWS experience preferred
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
• Strong understanding of AWS services, architectures, and best practices
• Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
• Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
• Proven ability to build trusted relationships with senior business and technology leaders (up to and including CxO)
  
  

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - AWS EMEA SARL (UK Branch)

Job ID: A2972244

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management, Information Technology, and Product Management

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Amazon Web Services (AWS) by 2x

Get notified about new Senior Engagement Manager jobs in London, England, United Kingdom.

Culture and Engagement Senior Specialist/Manager, London

London, England, United Kingdom 2 weeks ago

Senior Qualitative Insights and Engagement Manager

London, England, United Kingdom 2 days ago

Engagement Manager/Director (Customer Success) – Cloud Data & Life Science - EMEA Remote

London, England, United Kingdom 2 months ago

Senior Stakeholder Engagement and Communications Manager

London, England, United Kingdom 4 days ago

Senior Community Engagement Manager, Community Leaders

London, England, United Kingdom 6 days ago

London, England, United Kingdom 2 days ago

Greater London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

Principal Programme Manager, Customer Success - Int'l Markets

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 month ago

Engagement Managers (Mid-Level and Senior Associate)

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 2 weeks ago

Senior Project Manager: Syndication Content Engagement Manager

Brentford, England, United Kingdom 2 days ago

London, England, United Kingdom 1 month ago

Senior Manager, Customer Success - Strategic

London, England, United Kingdom 3 days ago

Senior New Corporate Partnerships Manager

London, England, United Kingdom 2 weeks ago

Senior Engagement Manager (Services Sales)

London, England, United Kingdom 4 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 4 weeks ago

Senior ESG & HR Project Manager, Business Operations, Remote

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.