Senior Engagement Manager, Professional Services, UK NatSec, WWPS

TN United Kingdom; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a Senior Engagement Manager to lead complex cloud solution projects. In this pivotal role, you will leverage your technical expertise and project management skills to drive successful AWS implementations. You will work closely with clients, bridging business needs with technical solutions, and ensuring alignment with desired outcomes. This customer-facing position requires travel to client locations, making it essential to have strong communication skills and the ability to articulate cloud value propositions. Join a diverse team dedicated to fostering an inclusive culture and supporting your career growth.

Qualifications

• Experience in technical program management with customer-facing roles.
• Strong communication skills to explain technical concepts to diverse audiences.

Responsibilities

• Lead complex cloud migration and implementation projects.
• Bridge business requirements with technical solutions for AWS.
• Manage technical risks and ensure alignment with customer outcomes.

Skills

Technical Program Management

Project Management

Agile Methodologies

AWS Services Knowledge

Communication Skills

Business Acumen

Education

Bachelor's Degree in a related field

AWS Certified Solutions Architect - Associate

Project Management Professional (PMP)

Job description

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Senior Engagement Manager, Professional Services, UK NatSec, WWPS, London

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Client:

AWS EMEA SARL (UK Branch)

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f6fa61c9fea3

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences.

As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

This is a customer facing role. You will be required to travel to UK client locations (3-4 days on customer site per week) to deliver professional services to our customers.

UK Government Security Clearance is required for this role ( UK Nationality is required for this role.


Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:
Leading and managing complex cloud migration and implementation projects
Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
Distilling customer needs into clear technical requirements and map them to business outcomes
Decomposing complex technical problems into actionable, deliverable solutions
Contributing to technical documentation and define documentation standards


About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

•Experience in technical program management, with customer facing experience, interfacing with executive stakeholders, and leading delivery for large transformation programs
•Demonstrated experience leveraging project management and agile methodologies on enterprise level engagements and the ability to apply them across large, complex projects.
•Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
•Strong business acumen and ability to articulate cloud value propositions to C-level executives
•Ability to quickly understand complex business and technical environments

PREFERRED QUALIFICATIONS

•AWS experience preferred
•Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
•Strong understanding of AWS services, architectures, and best practices
•Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
•Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
•Proven ability to build trusted relationships with senior business and technology leaders (up to and including CxO)