Senior Endpoint Management Engineer
Hitachi, Ltd.
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Descripción de la vacante
Hitachi Europe Ltd is hiring a Senior Endpoint Management Engineer to maintain and modernize enterprise MECM, Intune and Windows endpoint services. You will work across Hitachi Europe and client environments, delivering secure, scalable endpoint management and migration strategies.
The role combines hybrid work with one day per week in the Datchet office, collaborating with infrastructure, security and project teams to drive modernization and governance across Windows endpoints.
Formación
- Extensive experience administering and supporting MECM/SCCM.
- Strong Intune administration in enterprise environments.
- Experience with Windows Autopilot deployment and management.
- Expert-level knowledge of Windows desktop operating systems.
- Proven troubleshooting across endpoint hardware, software and OS.
- Solid understanding of AD, GPO, Entra ID and Windows Security.
Responsabilidades
- Maintain, support and modernize MECM environment for Hitachi Europe and customers.
- Administer and support Microsoft Intune for endpoint configuration.
- Act as technical authority for Windows desktop operating systems and security.
- Collaborate with infrastructure, networking, security and cloud teams in projects.
Conocimientos
Educación
Herramientas
Descripción del empleo
Through its Social Innovation Business that brings together IT, OT(Operational Technology) and products, Hitachi contributes to a harmonized society where the environment, wellbeing, and economic growth are in balance. Hitachi operates globally in four sectors – Digital Systems & Services, Energy, Mobility, and Connective Industries – and the Strategic SIB Business Unit for new growth businesses. With Lumada at its core, Hitachi generates value from integrating data, technology and domain knowledge to solve customer and social challenges. Revenues for FY2024 (ended March 31, 2025) totaled 9,783.3 billion yen, with 618 consolidated subsidiaries and approximately 280,000 employees worldwide. Visit us at www.hitachi.com.
Hitachi Europe Ltd are seeking an experienced and highly skilled Senior Endpoint Management Engineer to maintain, support, and enhance our enterprise endpoint management platforms across Hitachi Europe Ltd. and its customers. The role will be responsible for the ongoing operation, modernization, and continuous improvement of Microsoft endpoint technologies including Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Intune, Windows Autopilot, Active Directory, Group Policy, and Microsoft Entra ID (Azure AD).
The successful candidate will act as a technical subject matter expert for Windows endpoint management, desktop engineering, and modern workplace technologies, working closely with infrastructure, security, and project teams to deliver secure, reliable, and modern endpoint services + additional Hitachi details + benefits etc.
- Maintain, support, and enhance the enterprise MECM environment used by Hitachi Europe and customer organizations.
- Perform proactive health checks, monitoring, capacity reviews, and performance optimisation.
- Troubleshoot and resolve complex MECM service issues, incidents, and platform defects.
- Design, build, test, and maintain application packages and deployment solutions.
- Develop custom reports and dashboards to provide operational and compliance insights.
- Manage operating system deployment (OSD) solutions and task sequences.
- Support co-management environments and migration strategies from MECM to Intune.
- Support software lifecycle management, patching, and endpoint compliance initiatives.
- Maintain technical documentation, procedures, and operational standards.
- Administer and support Microsoft Intune for endpoint configuration and lifecycle management.
- Design, implement, and maintain device configuration profiles, compliance policies, and security baselines.
- Deploy and manage applications through Intune.
- Support and enhance Microsoft Intune services and associated management processes.
- Configure and manage Windows Autopilot solutions to deliver a streamlined, efficient user onboarding experience.
- Drive adoption of modern endpoint management practices and cloud-based management capabilities.
- Evaluate and implement new Intune features and capabilities.
- Act as the technical authority for Windows desktop operating systems and endpoint technologies.
- Troubleshoot and resolve complex Windows PC issues.
- Diagnose and resolve endpoint performance, reliability, and configuration issues.
- Assist with implementation and administration of Microsoft security controls and security baselines.
- Provide expert guidance on Windows operating system architecture, device provisioning, and endpoint protection technologies.
- Support vulnerability remediation and endpoint hardening activities.
- Act as the endpoint and desktop engineering SME on infrastructure and transformation projects.
- Work closely with infrastructure, networking, security, and cloud teams to ensure endpoint requirements are incorporated into solutions.
- Provide technical consultation and subject matter expertise throughout project lifecycles.
- Contribute to technical designs, solution reviews, and architecture discussions.
- Assist in evaluating new technologies and recommending improvements to existing services.
We’re looking for a team player, who is motivated by delivering great work and the Hitachi vision. The role will be a mixture of remote-hybrid work with 1 day in the Hitachi Office (Office address: Hitachi Europe Ltd, Botanica Ditton Park, Riding Court Road, Datchet, SL3 9LL).
The ideal candidate will possess the following skills and background:
- Extensive experience administering and supporting Microsoft Endpoint Configuration Manager (MECM/SCCM).
- Strong Microsoft Intune administration experience in enterprise environments.
- Experience with Windows Autopilot deployment and management.
- Expert-level knowledge of Windows desktop operating systems.
- Strong troubleshooting skills covering endpoint hardware, software, and operating systems.
- Strong understanding of:
- Active Directory
- Group Policy (GPO)
- Microsoft Entra ID (Azure AD)
- Windows Security
- Endpoint Compliance and Device Management
- Experience with application packaging and software deployment technologies.
- Experience creating custom reports and operational dashboards.
- Scripting and automation experience using:
- PowerShell
- VBScript or similar scripting technologies
- Understanding of Microsoft 365 endpoint and security solutions.
- Experience supporting large-scale enterprise environments.
- Experience with co-management environments.
- Knowledge of Microsoft Defender technologies.
- Experience with Azure services and cloud identity management.
- Experience with Windows feature updates and servicing strategies.
- Experience in highly regulated or global enterprise environments.
- Excellent analytical and problem solving skills.
- Strong verbal and written communication skills with the ability to explain technical concepts to non-technical audiences.
- Ability to work independently and manage competing priorities.
- Demonstrated commitment to self-development and continuous learning.
- Strong customer focus and service-oriented mindset.
- Ability to build effective working relationships across technical and business teams.
- Proactive approach to identifying and implementing service improvements.
- Comfortable operating in complex, global corporate environments.
The successful candidate should be able to demonstrate ongoing professional development and a commitment to maintaining current technical expertise.
Preferred certifications include:
- Minimum 10 years' experience in endpoint management, desktop engineering.
- Experience supporting large enterprise or multinational environments.
- Proven track record delivering endpoint management improvements and modernization initiatives.
- Microsoft Certified: Endpoint Administrator Associate
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Identity and Access Administrator Associate
- Microsoft Certified: Security Administrator Associate
- Other relevant Microsoft certifications
Experience leading or supporting migrations from traditional endpoint management platforms to cloud-based management solutions.
- Generous holiday entitlement - with the option to buy up to an additional 5 days per year
- A Holiday Banking scheme allowing you to bank untaken holiday to use another year
- Group Personal Pension
- Private Medical Insurance with self-funded option to cover family members
- Employee Assistance Programme available to all employees
- Personal Accident Insurance
- Cycle To Work scheme
- Gym Membership
- Dental Insurance with option to include dependent children
- Health screening
- Dining card
We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:
Wa – Harmony, Trust, Respect
Makoto – Sincerity, Fairness, Honesty, Integrity
Kaitakusha-Seishin – Pioneering Spirit, Challenge
We are looking for a curious, analytical and results-driven strategist who is motivated by delivering great work and the Hitachi vision.
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