Senior Endpoint Experience Manager

Brevan Howard CFD LTD; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Brevan Howard Investment Management seeks an experienced Senior Endpoint Experience Manager in London. You will build and maintain Windows 11 and macOS images, manage Intune and SCCM/MECM, and ensure secure, compliant endpoints across the global estate. You will lead software delivery, vulnerability remediation and patch cycles.

As a senior escalation point, you’ll guide global teams, align with security standards and continually improve endpoint processes and efficiency.

Qualifications

• Experience providing production and development support for business-critical endpoint applications/servers.
• 5+ years specialising in Microsoft Azure technologies.
• Experience with Windows Server/Client OS and services.
• Excellent communication with IT staff, end users and management.

Responsibilities

• Build, configure and maintain Windows 11/macOS images and standards.
• Manage Endpoint platforms via Intune and SCCM/MECM, including policies and baselines.
• Design, deploy and test applications across Windows/macOS with Intune and SCCM.
• Identify and remediate endpoint vulnerabilities across Windows/macOS.
• Collaborate with Cyber Security, Compliance and Service Management teams.

Skills

Windows/macOS endpoint management

Intune

SCCM/MECM

PowerShell

Azure

AD/CA/SSO

Jamf

Patch management

Endpoint security

Education

Bachelor’s degree in Engineering or Computer Science

Tools

SCCM/MECM

Jamf

Intune

Job description

## Senior Endpoint Experience ManagerApplylocations: London (55)time type: Full timeposted on: Posted Todayjob requisition id: JR101523**MAIN DUTIES/RESPONSIBILITIES OF THE ROLE:*** Build, configure and maintain Windows 11 and macOS (MacBook) device images and engineering standards, ensuring a consistent and high-quality end-user experience across the global estate.* Manage and administer endpoint platforms using Microsoft Intune and SCCM/MECM, including policy configuration, compliance baselines, and device lifecycle management.* Design, package, test and deploy applications across Windows and macOS environments, ensuring reliable and efficient software delivery through Intune and SCCM.* Scan, identify and remediate endpoint vulnerabilities across Windows and macOS devices using appropriate tooling, evaluating severity, potential impact and exploitability to prioritise remediation effectively.* Collaborate with Cyber Security, Compliance and Service Management teams to ensure endpoint environments remain secure, compliant and aligned with organisational standards.* Track vendor patch releases and manage the timely deployment of OS and application patches across the endpoint estate in a prioritised and controlled manner; recommending mitigation measures, such as configuration changes, where immediate patching is not feasible.* Act as a senior escalation point for the global support team, providing expert-level troubleshooting and guidance on complex endpoint issues across Windows and macOS platforms.* Develop a strong understanding of business processes and how they interact with endpoint technology, using this context to inform engineering decisions and support priorities.* Continually review, update and improve endpoint engineering processes, procedures and standards to drive operational excellence and efficiency.**SPECIAL CIRCUMSTANCES** (e. g. shifts, travel overseas, hours):* 9 hour working days between core business hours (0800 – 1800)* Some weekend and on-call work will also be necessary.* Overseas travel **will be** required on occasion.**PERSON SPECIFICATION****WORK EXPERIENCE/BACKGROUND:****Essential****Desirable:*** Ability to work in a challenging and dynamic environment* Experience of providing production and development support for business critical applications and servers* Ability to communicate and work effectively with other IT staff, e.g. developers, desktop support* 5+ Years of experience specialising in Microsoft Azure technologies* Bachelor’s degree in Engineering, computer science, or equivalent work experience.* Experience of working in a financial background is preferred.**Essential****Desirable:*** Extensive knowledge of Windows Server/Client operating systems and services. (MCSA preferred)* Active Directory, Group Policy, ADFS, Azure AD, Conditional Access and SSO, DHCP, DNS* Microsoft SCCM / MECM, Jamf* Patch My PC* PowerShell scripting in enterprise production environments* Microsoft Intune / Endpoint Management* Intune update rings* Windows 10 & 11 desktops - performance troubleshooting and optimization.* General networking experience* Extensive knowledge of the Microsoft Azure Cloud Adoption Framework (Certified Azure Admin Associate)* Extensive knowledge of the Microsoft 365 E5 suite of services (M365/Identity/Security Certified)* A good understanding of the Azure technologies**TECHNICAL SKILLS/KNOWLEDGE/PROFESSIONAL QUALIFICATIONS:****COMPETENCIES/OTHER REQUIREMENTS:**Self-motivated individual that can work under their own initiative with minimal supervisionAble to deal effectively with external suppliers and providers.Able to communicate effectively with end users, management, and other teamsTake ownership of issues and follow through with them until resolutionExcellent written and verbal communicationTeamwork and interpersonal skillsA willingness to learn and keep up to date with technologies### About Us**Who we are**Brevan Howard Investment Management is one of the leading absolute return/hedge fund managers, overseeing assets on behalf of institutional investors from around the world, including pension funds, endowments, insurance companies, government agencies, private banks, and fund of funds. Brevan Howard was founded in 2002 and launched its flagship global macro strategy in April 2003. The firm currently manages over $34bn and engages predominantly in discretionary directional and relative value trading in fixed income, FX markets, and equities. BH Digital, a division within Brevan Howard that manages crypto and digital asset strategies was launched in 2022. The firm currently employs over 1,050 personnel worldwide, including over 400 investment professionals. This global presence gives Brevan Howard the ability to identify and source attractive investment opportunities, as well as investment management talent wherever they may be. Brevan Howard has won several industry awards for excellence in risk management, operational robustness, and investment performance. The firm’s main hubs are in London, Jersey, Geneva, New York, Austin, Hong Kong, Singapore, Abu Dhabi and Bengaluru.**Why Join Our Team*** We combine a dedication to meeting our clients’ needs with a commitment to our people.* At Brevan Howard, you will find the dynamism and entrepreneurial spirit of a small firm with the infrastructure, technology and support of a large organisation.* We are always looking for exceptional talent to join our global community. From undergraduates to experienced professionals, we look for individuals who are intellectually curious, passionate and share our mission and principles.**Diversity and Inclusion**Brevan Howard is committed to being an inclusive employer and encourages applications from all suitably qualified individuals without regards to race, colour, religion, origin, age, sexual orientation, physical/mental disability/ long term health condition, marital status, gender expression or any other characteristic protected by law in the jurisdictions we operate.