Senior Employee Relations Manager

Oakleaf Partnership; London; Hybrid; GBP 80,000 - 95,000; Full time

Job summary

A leading FinTech company in London seeks a Senior Employee Relations Manager to enhance their employee experience through strategic guidance. This role offers a permanent position within a supportive, values-driven environment with the chance to shape their employee relations function.

Qualifications

• Proven experience managing complex employee relations cases.
• Self-motivated and able to operate independently.
• Adaptable to fast-paced environments.

Responsibilities

• Lead employee relations case management.
• Coaching line managers on ER issues.
• Manage responses to employment claims.

Skills

Knowledge of UK employment law

Case management experience

Written communication skills

Verbal communication skills

Decision making

Time management

Team management

Job description

Senior Employee Relations Manager

Permanent

FinTech

London

£95,000 + bonus

Hybrid working policy: 50%

Our client, a leading organisation in their sector, is seeking an experienced Employee Relations Manager to lead their ER function and provide strategic guidance on a wide range of employee relations matters. This is a great opportunity to join a fast-paced, values-driven business and shape the future of their employee experience.

Key Responsibilities:

• Lead the delivery of consistent and effective employee relations case management support to managers and employees.
• Coach and support line managers on the full spectrum of ER issues
• Contribute to the ongoing development and improvement of people policies and processes.
• Manage and coordinate responses to external employment claims, balancing legal and business risks appropriately.
• Support organisational change initiatives, including managing colleague consultation processes.
• Manage and develop a small team of ER specialists

Essential Skills & Experience:

• Strong knowledge of UK employment law and proven experience managing complex ER cases.
• Highly self-motivated, able to operate independently and deliver results.
• Excellent written and verbal communication skills, with the ability to convey complex information clearly.
• Adaptable and calm under pressure in a dynamic, fast-paced environment.
• Highly organised, with effective time management and prioritisation skills.
• Confident in making sound, balanced decisions that align with both business and legal considerations.