Senior Employee Relations Advisor | Croydon Health Services NHS Trust

www.findapprenticeship.service.gov.uk - Jobboard; London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A public health organization in London is seeking a Senior Employee Relations Advisor. You will provide a proactive and people-centered ER service, managing complex cases while advising managers on best practices and employment law. The ideal candidate will have strong employment law knowledge and excellent communication skills. This is a full-time permanent role with hybrid working arrangements.

Benefits

Access to training and education

Professional development opportunities

Qualifications

• Strong knowledge of employment law and HR policies.
• Proven experience in handling complex ER cases.
• Excellent communicator who provides clear and persuasive advice.

Responsibilities

• Support managers in resolving complex ER cases using Just Culture principles.
• Manage a varied and complex caseload including disciplinary and grievance issues.
• Advise managers on best practice and employment law.

Skills

Employment law knowledge

Complex ER case handling

Excellent communication

Relationship building

Job description

Senior Employee Relations Advisor

Band 6, Full Time, Permanent, Hybrid working arrangement

Previous applicants need not apply

Are you an experienced Employee Relations (ER) professional looking for your next challenge? We’re seeking a Senior Employee Relations Advisor to join our supportive ER team at Croydon Health Services. If you’re passionate about fair and effective people management, this could be the perfect role for you!

Who We’re Looking For

• Has strong knowledge of employment law and HR policies
• Brings proven experience in handling complex ER cases
• Is an excellent communicator, able to provide clear, practical, and persuasive advice
• Can build strong relationships and work collaboratively with managers and HR colleagues

Interview Date - TBC

What You’ll Be Doing

As a Senior ER Advisor, you’ll work closely with the ER Manager, ER Advisor, and HR Business Partnering team to provide a proactive and people-centred ER service. Your key responsibilities will include:

• Supporting managers in resolving complex ER cases using Just Culture principles, ensuring fairness and compassion remain at the heart of the process
• Managing a varied and complex caseload, including disciplinary, grievance, bullying & harassment, and capability cases
• Advising managers on best practice, employment law, and Trust policies, helping them feel confident in handling ER issues
• Building strong, positive relationships across the organisation and providing clear, persuasive advice to managers

Why Join Croydon Health Services?

At Croydon Health Services NHS Trust, we’re committed to providing outstanding care to a diverse population of over 360,000 people. Our team of 4,100 dedicated staff work across hospitals, specialist clinics, and within the community—delivering healthcare where it’s needed most.

We know that working in the NHS is demanding, but with the right team, we’re making a real impact. We empower our people to drive change, embrace innovation, and develop their careers with access to training, education, and professional development opportunities.

If you’re looking for a supportive team and a role where you can make a real difference, we’d love to hear from you!

Please see the attached supporting document which contains more information about the role in the job description and person specification

This advert closes on Thursday 21 Aug 2025