Senior Employee Relations Advisor | Croydon Health Services NHS Trust

Croydon Health Services; City Of London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A healthcare organization in the United Kingdom seeks a Senior Employee Relations Advisor to provide a proactive ER service. The role involves managing complex employee relations cases and advising managers on best practices and employment law. Excellent communication and relationship-building skills are essential. This position offers a hybrid working arrangement and a chance to make a real impact in a supportive team environment.

Benefits

Access to training and professional development

Supportive team environment

Innovative workplace

Qualifications

• Strong knowledge of employment law and HR policies.
• Proven experience in handling complex employee relations cases.
• Excellent communicator able to provide clear and persuasive advice.

Responsibilities

• Support managers in resolving complex ER cases using Just Culture principles.
• Manage a complex caseload including disciplinary and grievance cases.
• Advise managers on best practice and employment law.

Skills

Strong knowledge of employment law and HR policies

Experience in handling complex ER cases

Excellent communication skills

Ability to build relationships and collaborate

Job description

Overview

Senior Employee Relations Advisor

Band 6, Full Time, Permanent, Hybrid working arrangement

*******Previous applicants need not apply********

Who We’re Looking For

• Has strong knowledge of employment law and HR policies
• Brings proven experience in handling complex ER cases
• Is an excellent communicator, able to provide clear, practical, and persuasive advice
• Can build strong relationships and work collaboratively with managers and HR colleagues

Interview Date - TBC

What You’ll Be Doing

As a Senior ER Advisor, you’ll work closely with the ER Manager, ER Advisor, and HR Business Partnering team to provide a proactive and people-centred ER service. Your key responsibilities will include:

• Supporting managers in resolving complex ER cases using Just Culture principles, ensuring fairness and compassion remain at the heart of the process
• Managing a varied and complex caseload, including disciplinary, grievance, bullying & harassment, and capability cases
• Advising managers on best practice, employment law, and Trust policies, helping them feel confident in handling ER issues
• Building strong, positive relationships across the organisation and providing clear, persuasive advice to managers

Why Join Croydon Health Services?

At Croydon Health Services NHS Trust, we’re committed to providing outstanding care to a diverse population of over 360,000 people. Our team of 4,100 dedicated staff work across hospitals, specialist clinics, and within the community—delivering healthcare where it’s needed most.

We know that working in the NHS is demanding, but with the right team, we’re making a real impact. We empower our people to drive change, embrace innovation, and develop their careers with access to training, education, and professional development opportunities.

If you’re looking for a supportive team and a role where you can make a real difference, we’d love to hear from you!

Please see the attached supporting document which contains more information about the role in the job description and person specification

This advert closes on Tuesday 30 Sep 2025