Senior Employee Relations Advisor (BANK)

Croydon Health Services NHS Trust; London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

Croydon Health Services NHS Trust is seeking a Senior Employee Relations Advisor to join their supportive ER team. The role involves managing complex employee relations cases, providing advice based on employment law, and collaborating with management to ensure just practices. Ideal candidates will possess strong communication skills, knowledge of HR policies, and a passion for effective people management.

Qualifications

• Strong knowledge of employment law and HR policies.
• Proven experience in handling complex ER cases.
• Excellent communicator, providing clear and practical advice.

Responsibilities

• Support managers in resolving complex ER cases, ensuring fairness at the heart of the process.
• Manage a varied and complex caseload including disciplinary and grievance cases.
• Advise managers on best practice, employment law, and Trust policies.

Skills

Knowledge of employment law

Handling complex ER cases

Excellent communication

Building strong relationships

Job description

Band 6, Full Time, Hybrid working arrangement

• Previous applicants need not apply********
  
  

Are you an experienced Employee Relations (ER) professional looking for your next challenge? We’re looking for a Senior Employee Relations Advisor to join our supportive ER team at Croydon Health Services. If you’re passionate about fair and effective people management, this could be the perfect role for you!

Who We’re Looking For

We’re looking for someone who:

• Has strong knowledge of employment law and HR policies
• Brings proven experience in handling complex ER cases
• Is an excellent communicator, able to provide clear, practical, and persuasive advice
• Can build strong relationships and work collaboratively with managers and HR colleague
  
  

Proposed Interview Date - 22nd July 2025

What You’ll Be Doing

As a Senior ER Advisor, you’ll work closely with the ER Manager, ER Advisor, and HR Business Partnering team to provide a proactive and people-centred ER service. Your key responsibilities will include:

• Supporting managers in resolving complex ER cases using Just Culture principles, ensuring fairness and compassion remain at the heart of the process
• Managing a varied and complex caseload, including disciplinary, grievance, bullying & harassment, and capability cases
• Advising managers on best practice, employment law, and Trust policies, helping them feel confident in handling ER issues
• Building strong, positive relationships across the organisation and providing clear, persuasive advice to managers
  
  

Why Join Croydon Health Services?

At Croydon Health Services NHS Trust, we’re committed to providing outstanding care to a diverse population of over 360,000 people. Our team of 4,100 dedicated staff work across hospitals, specialist clinics, and within the community—delivering healthcare where it’s needed most.

We know that working in the NHS is demanding, but with the right team, we’re making a real impact. We empower our people to drive change, embrace innovation, and develop their careers with access to training, education, and professional development opportunities.

If you’re looking for a supportive team and a role where you can make a real difference, we’d love to hear from you!

For further details / informal visits contact: Name: Lindy Chetty Job title: Head of Employee Relations Email address: [e-mail] Telephone number: 02084013000