Senior Electoral Services Officer

Croydon Council; Greater London; On-site; GBP 49,000 - 51,000; Part time

Job summary

Croydon Council invites applications for a Senior Electoral Services Officer. You will support the delivery of electoral registration, canvass activities and the planning and execution of local and national elections within a busy team.

The post includes leading on recruitment, training and management of temporary staff, and providing operational resilience during peak periods. The role offers flexibility, with additional hours including evenings and weekends, and a pro-rata salary in the

Qualifications

• Experience with electoral registration processes.
• Experience coordinating canvass operations.
• Ability to manage temporary staff and election-related resources.

Responsibilities

• Oversee registration and canvass delivery within the Electoral Services team.
• Lead on planning and delivery of elections and referendums, including staffing and logistics.

Skills

Electoral registration

Election administration

Team coordination

Canvassing

Education

AEA Certificate in Electoral Administration

Job description

Job Description

Salary range: Grade 11 £48,519- £50,676 (Pro-rata) p.a. plus fantastic benefits

Contract: Permanent

Hours of work: Part Time- 18 hours per week

Location: Croydon

About Croydon

It is an exciting time to join Croydon council and if you are interested in making a positive difference to our residents and our borough, then we look forward to receiving your application.

About the role

We are seeking to appoint an enthusiastic, highly motivated Senior Electoral Services Officer to join our small but busy Electoral Services team.

This post is being created to maintain service capacity and operational resilience within the Electoral Services team. The role will assume responsibility for part of the existing Senior Electoral Services Officer portfolio and will play a key role in ensuring the continued delivery of statutory electoral registration and election services.

Electoral Services is a high-profile and well-respected service responsible for delivering all statutory electoral functions, including electoral registration, the publication and distribution of the electoral register, and the administration of local and national elections and referendums.

Croydon is London's most populous borough, with an electorate of more than 280,000. The borough currently consists of three parliamentary constituencies in full and shares one constituency with the London Borough of Lambeth. Croydon is divided into 28 wards represented by 70 councillors. Following a governance referendum in 2021, Croydon adopted the Mayor and Cabinet model and elected its first directly elected Executive Mayor in 2022.

The successful candidate will hold, be working towards, or be willing to undertake the AEA Certificate in Electoral Administration.

Reporting to the Electoral Services Manager, you will play a key role in the management and coordination of electoral registration functions, including the annual canvass and associated initiatives aimed at maintaining the completeness and accuracy of the electoral register. In doing so, you will undertake responsibilities currently carried out by the existing Senior Electoral Services Officer and support the continued resilience of the service.

You will also contribute significantly to the planning, organisation and delivery of all elections and referendums conducted within the borough. A particular area of responsibility will be leading on the recruitment, training and management of temporary election and canvass staff.

The role requires a flexible approach to working arrangements. You must be prepared to work additional hours, including evenings, weekends and bank holidays, particularly during the annual canvass period and in the lead-up to elections. Due to operational requirements, annual leave may be restricted during peak electoral periods.

The closing date for applications is Sunday 1 November 2026 at 11:59pm. We anticipate that interviews will be held during the week commencing Monday 16 November 2026.

About Us

Croydon Council's priorities

• Get a grip on the finances and make the council financially sustainable


• Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses


• Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors


• Ensure good governance is embedded and adopt best practice


• Develop our workforce to deliver in a manner that respects the diversity of our communities

Key business plan outcomes:

• Croydon is a place of opportunity for business, earning and learning


• Children and young people in Croydon have the chance to thrive, learn and fulfil their potential


• Croydon is a cleaner, safer and healthier place, a borough we're proud to call home


• People can lead healthier and independent lives for longer


• Croydon Council's new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.

The Successful candidate will be subject to a DBS check, if the role requires one.