Senior Education Operations Leader — Multi-Site

Service Care Solutions Ltd; United Kingdom; On-site; GBP 60,000 - 65,000; Full time

Benefits offered by this job

Professional development

Career progression

Collaborative environment

Job summary

Service Care Solutions Ltd is recruiting an experienced Operations Lead to join its Education Division, supporting a portfolio of specialist schools across the UK. The role requires strategic partnership with Headteachers and central teams to drive operational excellence, improve performance and ensure sustained outcomes for children and young people.

Based in the UK, the post involves multi-site responsibility, stakeholder engagement and leadership across operations, workforce performance and

Qualifications

• Degree-level qualification or equivalent professional experience.
• Experience leading across multiple sites.
• Knowledge of quality assurance, compliance and safeguarding.

Responsibilities

• Partner with Headteachers and Principals to support effective day-to-day operations.
• Drive consistency across operational systems, processes and standards.
• Monitor performance and identify opportunities for continuous improvement.
• Support schools through growth, change and development.
• Provide operational leadership during inspections, audits and regulatory reviews.
• Identify and manage operational risks.
• Work with school leaders and HR teams to strengthen workforce stability and performance.
• Monitor recruitment, retention and agency usage.
• Support workforce planning, organisational reviews and change programmes.
• Ensure compliance with supervision, appraisal and mandatory training.
• Promote employee engagement, wellbeing and best practice.
• Develop and maintain performance reporting systems and dashboards.
• Analyse management information and provide insight-led recommendations.
• Monitor KPIs including occupancy, attendance, safeguarding, behaviour, complaints, recruitment, retention, staff turnover, training compliance, budget performance and school improvement actions.
• Produce reports and insights for senior leadership meetings.
• Support leaders to deliver measurable improvements.

Skills

Strategic leadership

Stakeholder engagement

Operational management

Performance improvement

Communication

Education

Degree-level qualification or equivalent

Job description

Service Care Solutions Ltd is recruiting an experienced Operations Lead to join its Education Division, supporting a portfolio of specialist schools across the UK. The role requires strategic partnership with Headteachers and central teams to drive operational excellence, improve performance and ensure sustained outcomes for children and young people.

Based in the UK, the post involves multi-site responsibility, stakeholder engagement and leadership across operations, workforce performance and