Senior Ecommerce Growth & Campaigns Lead

SEPHORA; Harrow; Hybrid; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Private Healthcare

Life Assurance

Private Pension

Annual salary reviews

Employee discount on beauty brands

Birthday day off

Wellbeing platform access

LVMH Heart Fund support

Generous holiday allowance

Job summary

SEPHORA UK is seeking a Senior Manager, Ecommerce Campaigns & Trading to lead Web and App experiences, translating priorities into revenue and growth. You’ll partner with Commercial, Marketing, Content, UX, Studio and Technology to optimize campaigns, content and trading across the digital channel landscape.

You’ll oversee a team of three, drive end-to-end activation and continuously improve onsite performance through data-driven decision making and close collaboration with senior stakeholders.

Qualifications

• Strong experience in Ecommerce Trading, Onsite Experience Management, Digital Commerce or Campaign Management within a fast-paced retail environment.
• A proven track record of owning onsite trading performance and driving commercial growth within an ecommerce business.
• Experience managing high-volume ecommerce websites and mobile apps, with multi-brand retail experience beneficial.
• Strong expertise across onsite trading, digital campaigns, search optimisation, customer journeys and product discoverability.
• Commercial acumen with clear ecommerce KPI understanding (revenue, conversion, AOV, margin).
• Analytical mindset, translating performance data and customer insight into decisions.

Responsibilities

• Own and drive the end-to-end Web and App campaign, content and trading calendar, connecting commercial priorities, product launches, promotional activity and SEPHORA brand storytelling.
• Lead the onsite execution of campaigns, launches, seasonal events and strategic brand moments, ensuring activation is delivered accurately and on time.
• Partner with Commercial, Trade and Marketing teams to prioritise category opportunities and business objectives.
• Monitor ecommerce performance and KPIs, using insights to grow revenue, conversion and engagement.
• Own the visibility strategy for focus brands, partners and launches (Brand Rooms, App Placements, digital activations).
• Balance brand exposure, commercial performance and customer experience for engaging digital journeys.
• Lead ratings, reviews and UGC roadmap to boost social proof and conversion.
• Own and optimise onsite search, navigation, and product discoverability across Web and App.
• Collaborate with SEO, CRO, UX, Commercial and Content teams to improve onsite effectiveness.
• Co-define and deliver roadmap for Web and App customer experience, boosting engagement and performance.
• Lead, coach and develop a team of three for ownership and high performance.
• Ensure operational excellence across onsite delivery and continuous process improvements.

Skills

Ecommerce Trading

Onsite Experience Management

Digital Campaigns

Content & Trading

Analytics & Insights

Stakeholder Leadership

Team Leadership

Campaign Management

Job description

SEPHORA UK is seeking a Senior Manager, Ecommerce Campaigns & Trading to lead Web and App experiences, translating priorities into revenue and growth. You’ll partner with Commercial, Marketing, Content, UX, Studio and Technology to optimize campaigns, content and trading across the digital channel landscape.

You’ll oversee a team of three, drive end-to-end activation and continuously improve onsite performance through data-driven decision making and close collaboration with senior stakeholders.