Senior Ecommerce Campaigns & Trading Lead

Inside Lvmh

Greater London

Hybrid

GBP 90,000 - 130,000

Full time

6 days ago

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Benefits offered by this job

Private Healthcare

Life Assurance

Private Pension

Competitive pay

Annual salary reviews

Employee discount

Birthday leave

Wellbeing platform

LVMH Heart Fund

Generous holiday allowance

Job summary

SEPHORA UK is hiring a Senior Manager, Ecommerce Campaigns & Trading to own the end-to-end Web and App campaign, content and trading calendar, turning launches and brand moments into digital experiences that drive revenue and customer engagement.

You will partner with Commercial, Marketing, Content, UX and Technology to optimise onsite search and navigation, lead a three-person team, and shape the roadmap for customer experience while balancing brand objectives with commercial performance.

Qualifications

Strong experience in Ecommerce Trading, Onsite Experience Management, Digital Campaigns or Campaign Management.
Proven track record of owning onsite trading performance and driving commercial growth.
Experience managing high-volume ecommerce websites and mobile apps.
Strong expertise across onsite trading, digital campaigns, search optimisation, customer journeys and product discoverability.
Commercial acumen and understanding of ecommerce KPIs (revenue, conversion, AOV, margin).
Analytical mindset to translate data into trading decisions.
Experience with onsite search, ecommerce analytics and optimisation platforms.
Proven ability to lead cross-functional initiatives and manage priorities.
People leadership experience coaching high-performing teams.
Strong planning and project management capabilities.

Responsibilities

Own end-to-end Web and App campaign, content and trading calendar, aligning commercial priorities with launches and promotions.
Lead onsite execution of campaigns, launches, seasonal events and brand moments on time and accurately.
Partner with Commercial, Trade and Marketing to prioritise category opportunities and key objectives.
Monitor ecommerce KPIs and adapt onsite priorities to grow revenue, conversion and engagement.
Own visibility strategy for focus brands and launches (Brand Rooms, App placements).
Balance brand exposure with commercial performance and customer experience.
Lead ratings, reviews and UGC roadmap to strengthen social proof and conversion.
Own onsite search, navigation and product discoverability across Web and App.
Collaborate with SEO, CRO, UX and Content using analytics and testing to improve onsite effectiveness.
Co-define and deliver the roadmap for Web and App customer experience.
Lead, coach and develop a three-person team with ownership and high performance.
Drive operational excellence across onsite delivery and governance.