Senior E-commerce Executive

MAG (Airports Group); Manchester; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

25 days holiday

Extra 10 days + 4 bank holidays

10% pension

On-site gym

Discounts on Cavu products

Rail and retail discounts

Volunteer days

Learning & development

Parental leave

Job summary

Cavu, part of MAG, is seeking a commercially minded Senior Ecommerce Executive to lead trading initiatives and drive profitable growth across our distribution websites. This role blends hands-on trading with increased ownership, influence and leadership within a fast-paced ecommerce environment.

Working with the Trading Manager and the broader Ecommerce team, you will optimise performance, analyse customer and market insight, manage merchandising, calendars and promotions, and mentor junior

Qualifications

• Proven experience in an Ecommerce or Trading role within a fast-paced commercial environment.
• Strong commercial awareness, with the ability to interpret trading performance and turn insight into action.
• Experience managing ecommerce trading calendars, merchandising activity and promotional campaigns.
• Confident using tools such as Google Analytics (GA4), content management systems and behavioural insight platforms such as Contentsquare or similar.
• Excellent stakeholder management and communication skills, with experience working across multiple business functions.
• A proactive, curious and solutions-focused mindset with the confidence to challenge, investigate and continuously improve performance.
• Comfortable working with data to support commercial decisions, with strong Excel skills and experience using BI tools being advantageous.

Responsibilities

• Support the delivery of the ecommerce trading strategy, driving revenue growth across our distribution websites.
• Own the execution of the trading calendar, including merchandising, promotional activity and pricing strategies.
• Lead key ecommerce projects, ensuring successful delivery against commercial objectives and business plan targets.
• Monitor website performance, customer behaviour and trading metrics, identifying opportunities to improve conversion, revenue and customer experience.
• Analyse commercial performance and competitor activity, using insight to recommend and implement trading improvements.
• Build strong relationships with Marketing, Product, Technology and other key stakeholders to deliver successful campaigns.
• Champion ecommerce best practice, helping to develop team processes, governance and ways of working.
• Support and mentor junior team members while acting as a trusted deputy for the Trading Manager when required.

Skills

Commercial awareness

Trading calendars

Merchandising

Promotional campaigns

Stakeholder management

Communication skills

Data-driven

Excel

Tools

GA4

Contentsquare

CMS platforms

BI tools

Job description

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For airports, for partners, for people. We are Cavu.

At Cavu, our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody — from the smallest ideas to the biggest transformations. Every day is an opportunity to create better travel experiences.

From our revenue-accelerating single-platform technology, Propel, through to our world-class hospitality venues including 1903 and Escape Lounges, our solutions make travel smoother for passengers and more profitable for our clients and partners.

We know that to bring your best ideas, you need the space to think, the support to grow, and the freedom to be your authentic self. Whether you're working from our offices, from home, in our lounges, or on the road, we provide an environment where you can create, innovate, and help transform airport travel.

Together, we can reach new heights. Together, we are Cavu.

About the Role

We're looking for a commercially minded Senior Ecommerce Executive to play a key role in delivering our ecommerce trading strategy across our distribution websites.

This is an exciting opportunity for an experienced Ecommerce or Trading Executive who's ready to take the next step in their career, combining hands-on trading with greater ownership, influence and leadership.

Working closely with the Trading Manager and wider Ecommerce team, you'll lead the delivery of key trading initiatives, optimise website performance, and use customer, commercial and market insight to drive profitable growth. You'll also champion best practice across the team, support the development of junior colleagues and take ownership of projects that directly contribute to our business plan.

If you enjoy solving problems, making commercially driven decisions and collaborating with teams across Marketing, Product, Tech and Analytics, this is a fantastic opportunity to make a real impact within a fast-paced ecommerce environment.

Key Responsibilities

• Support the delivery of the ecommerce trading strategy, driving revenue growth across our distribution websites.
• Own the execution of the trading calendar, including merchandising, promotional activity and pricing strategies.
• Lead key ecommerce projects, ensuring successful delivery against commercial objectives and business plan targets.
• Monitor website performance, customer behaviour and trading metrics, identifying opportunities to improve conversion, revenue and customer experience.
• Analyse commercial performance and competitor activity, using insight to recommend and implement trading improvements.
• Build strong relationships with Marketing, Product, Technology and other key stakeholders to deliver successful campaigns.
• Champion ecommerce best practice, helping to develop team processes, governance and ways of working.
• Support and mentor junior team members while acting as a trusted deputy for the Trading Manager when required.

What We Need From You

• Proven experience in an Ecommerce or Trading role within a fast-paced commercial environment.
• Strong commercial awareness, with the ability to interpret trading performance and turn insight into action.
• Experience managing ecommerce trading calendars, merchandising activity and promotional campaigns.
• Confident using tools such as Google Analytics (GA4), content management systems and behavioural insight platforms such as Contentsquare or similar.
• Excellent stakeholder management and communication skills, with experience working across multiple business functions.
• A proactive, curious and solutions-focused mindset with the confidence to challenge, investigate and continuously improve performance.
• Comfortable working with data to support commercial decisions, with strong Excel skills and experience using BI tools being advantageous.

What's In It For You

• 25 days holiday, increasing with service (up to 28)
• Option to buy up to 10 extra days + 4 flexible bank holidays
• 10% company pension
• On-site gym
• A range of flexible benefits and discounts, including up to 50% off Cavu products such as Escape Lounges and Airport Parking
• Rail and retail discounts
• 2 paid volunteering days per year
• Access to health & wellbeing events, ID&E activities, and learning opportunities
• Formal and informal development options, including mentoring programmes and learning grants
• Enhanced parental leave (T&Cs apply)

Equal Opportunities and Reasonable Adjustments

We're building something brilliant at Cavu: a diverse team of people who reflect the global customer base we serve. We're proudly part of MAG, and together we're on a mission to be number one in our industries — and that takes talent in all its forms.

Whether this is your first role or your next big step, we want to hear from you, even if you don't think you tick every box. What matters most is what you bring.

We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know — we're committed to helping you perform at your best.

Our Colleague Communities play a big part in that journey, including Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the Cavu Global ID&E Affinity Group.