About the role;
As a Senior Dynamics 365 / Power Platform Consultant you will use Power Platform to contribute to the success of TSG and our customers.As well as implementing systems, your role will require you to understand our customers’ businesses and drive meaningful impact by leveraging innovative technology to develop effective solutions across the value chain.You will cover all aspects of Consultancy for our external customers, from requirements gathering to solution design, implementation and training.
As aSenior consultant you are expected to have expert knowledge across all platforms and you will be required to continuously expand your knowledge, whilst mentoring junior colleagues. The role will require you to be commercially aware and understand the impact of your actions on TSG and on our clients. A Microsoft Partner background for this role is essential and national travel will also be required, therefore you must have a full UK driving licence and access to your own vehicle.
Who are we?
TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.
TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our recent accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘2024 UK’s Best Workplaces in Tech’ list. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.
Why should I work for TSG?
Employee ownership – as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes
Our open and honest culture where feedback is taken on-board and acted upon
Our social events – annual all expenses paid ‘TSG Festival’ and team building funds
Two paid CSR days per annum that you can use to support the community
Giving something back – the ‘TSG Foundation’ established in November 2022 has so far donated over £160,000 to support nominated businesses and charities
Our responsibility to the environment as we work towards net carbon zero
Flexible working opportunities including home working and hybrid options
Annual salary benchmarking
Excellent progression opportunities, training and support, including recognised qualifications
Job responsibilities will include, but are not limited to;
Design, develop, and implement solutions using Microsoft Dynamics CRM and Power Platform tools such as Power Apps, Power Automate, Power BI, and Power Virtual Agents
Provide technical guidance and support to clients whilst mentoring junior consultants and developers on Dynamics CRM and Power Platform
Lead and deliver complex projects
Analyse business requirements and translate them into functional and technical specifications
Conduct testing, troubleshooting, and debugging of Dynamics CRM and Power Platform solutions
Prepare and deliver training, documentation, and presentations
Provide presales support by articulating products and solutions and working with the sales teams to demonstrate and design appropriate solutions to meet customer requirements
Stay updated on the latest trends, developments, and best practices in Dynamics CRM and Power Platform
Collaborate with consultants, developers, architects, and project managers to ensure quality and timely delivery of solutions
Develop and maintain strong relationships with clients and stakeholders
Knowledge, Skills & Experience;
Educated to Degree level or equivalent industry specific experience with relevant Dynamics 365 CE and Power Platform certifications
Expert understanding Dynamics CE modules; Sales, Customer Services, Field Service and Copilot with technically proficient in at least two
Proficient in Power Apps, Power Automate, Power BI, and other related technologies
Expert in C#, .NET, JavaScript, HTML, CSS, SQL, and Azure services.
Experience in integrating Dynamics 365 CRM/Power Platform with other systems and applications using REST APIs, OData, SOAP, and other methods
Experience in using various tools and frameworks such as Visual Studio, Azure DevOps, Git, XRMToolBox, and Power Platform Centre of Excellence
Exceptional communications skills and strong people skills
A solution orientated mindset with good influencing skills
Strong decision-making skills
Team focussed but able to self-start and motivate
Expert knowledge of projects and product life cycle
Excellent organisational skills
Benefits;
25 days annual leave + publicholidays, rising with length of service
Employee benefits trust
Company bonus scheme
Life assurance 4 x Salary
Contributory pension scheme at 4% matched
Healthcare and cash plan
Electric vehicle salary sacrifice scheme
Cycle to work scheme
Perkbox discounts
Employee assistance programme
Paid CSR Days
Company sick pay and income protection cover
Enhanced Maternity and Paternity pay
Employee recognition scheme
Eyecare vouchers
Discounted gym membership
Long service rewards
If this sounds like the role for you, please apply today to be considered.