Senior Director, Sector-Led New Logo Sales

Concentrix; Ireland; Remote; GBP 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Director for Sector-Led New Logo Sales. This pivotal role involves leading large-scale deals and crafting strategic sales initiatives tailored to prospective clients. The successful candidate will leverage extensive CX operations knowledge to foster relationships with key decision-makers, driving business growth and innovation. If you are a visionary sales leader with a passion for technology and client engagement, this opportunity offers a dynamic environment where your contributions will significantly impact the company's success.

Qualifications

• 10+ years of experience in B2B sales with a proven track record.
• Strong understanding of CX tech and outsourcing marketplace.

Responsibilities

• Lead complex sales opportunities from qualification to close.
• Build and maintain relationships with c-level executives.

Skills

B2B Sales

CX Operations

Complex Sales Negotiation

Stakeholder Management

Sales Strategy Development

Communication Skills

Education

Bachelor's Degree in Business Administration

Tools

CRM Systems (e.g., Salesforce)

Job description

Join to apply for the Senior Director, Sector-Led New Logo Sales role at Concentrix

6 days ago Be among the first 25 applicants

Join to apply for the Senior Director, Sector-Led New Logo Sales role at Concentrix

Get AI-powered advice on this job and more exclusive features.

Job Title:

Senior Director, Sector-Led New Logo Sales

Job Description

Overview:

The Sector-led, New Logo sales role is a high profile individual in their chosen sector and market, who leads large-scale deals, with our prospective new logo clients

They are a complex deal creator and shaper who aligns closely to the prospect client’s sector context and specific company challenges and opportunities.

They seek to solve business problems, leveraging the full breadth of the Concentrix tech-powered and human-centered portfolio of services.

They design and lead a sector-based go to market strategy and defined target client list. Working closely with our BD and Marketing teams, they attract new opportunities to the business. Once realized, they manage these opportunities from sales qualification, to pursuit, to close. In doing so they will utilise their sector knowledge, enterprise solution selling, practice area expertise and the development of productive relationships with c-level buyers and decision-makers at the prospect clients.

This is a strategic, individual contributor role who can mobilise and lead dynamic bid teams and bring to bear the best of our experience and expertise, within a culturally positive team environment, that encourages us to get the best from our people and to assemble highly competitive solutions and bids.

Revenue Responsibility

The Senior Director has an annual ACV signings target of c.$10m-$14m – depending on sector maturity.

Essential Functions/Key Responsibilities:

Strategic Selling and Business Growth:

• Acts as a creator and driver who can originate, shape, and commercially enable complex sales opportunities and maintain both an active priority target list and deal funnel as a result.
• Proactively generates and builds new client relationships from qualification to close.
• Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate CX at B2B and B2C organizations.
• Acts as a proven storyteller who can build and maintain c-level relationships across multiple disciplines, lines of business, and strategic needs, with a targeted enterprise prospect, including but not limited to, IT, CX, Operations, HR, Finance and Procurement.
• Provides effective and clear leadership to virtual pursuit teams featuring SMEs from multiple practices and disciplines of the company. Acts as an advisor and coach internally to develop win strategy through to close plan.
• Articulates a compelling and differentiated value proposition to the prospect, that aligns to their business outcomes and industry context.
• Sustains urgency through creating compelling events through active listening, storytelling, and personal experiences.
• Supports and leads business negotiation for complex transactions and opportunities.
• Works closely with sector leaders, portfolio leaders and practice leaders to leverage relevant subject matter experts in support of the pursuit.
• Engages the global leadership as appropriate and shepherds the deal through the solutioning and approval process.
• Provides discipline and rigor to the sales process as an expert on sales best practices.
• Successfully leads and aligns a complex network of stakeholders, including interaction with senior management levels at a client and/or within Concentrix, involving negotiating or influencing significant matters.
  
  

Knowledge and Expertise:

• Possesses a strong knowledge of and profile within their chosen sector. In doing so, they attract potential clients through being a strong and visible ‘person of interest’ within their sector.
• Builds and demonstrates a very clear understanding of the target client’s business and their strategic business objectives and revisits these objectives in line with the client’s strategic reviews
• Builds and demonstrates a strong understanding and knowledge of outsourcing and Technology Services associated with their target client’s industry sector.
• Develops and executes the sales strategy across all appropriate levels of the target client organization. Can develop the long-term growth strategy for Concentrix within the allocated accounts and in line with the sector and portfolio strategy. Supports the Portfolio and Sector Leaders in the development of that sector strategy.
• Leverages exceptional communication skills to speak at forums both internally and externally.
  
  

Collaboration and Coordination:

• Works closely with Portfolio Leads, other Sector Leaders, and other internal teams to align sales strategies with overall business goals.
• Provides effective and timely transition of the client relationships to the appointed Account Executive for sold deals
• Leverages internal resources and expertise to develop and propose high-value and profitable solutions to clients.
• Collaborates with Account Executives to understand the context of their respective accounts as well as with a broader sales and account management community by sharing insights, best practices, and assisting with sales-related tasks.
  
  

Reporting and Analytics:

• Monitors and reports on sales performance, tracking key metrics, and reports on progress to Sales Leaders.
• Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.
• Prepares and delivers regular reports and updates to Leaders on sales performance and metrics.
  
  

Professional Development:

• Stays updated on industry trends, emerging technologies, and best practices in sales management.
• Participates in training and development programs to enhance skills and knowledge.
• Actively seeks opportunities for professional growth and career advancement within the organization.
  
  

CONCENTRIX SALES COMPETENCIES:

Pipeline Management & Negotiation Skills

• effectively addresses the white spaces to build a sustainable pipeline and effectively manages it on all the stages of the sales process
• demonstrates a consultative selling approach to uncover Client’s challenges and propose solutions
• negotiates a contract using a win-win approach
• proposes game-changing commercial innovations to drive the deal forward
  
  

COMMERCIAL FINANCE & ANALYTICAL ACUMEN

• able to analyze the financial drivers for the Client and optimizes revenue and margin (price negotiation, contractual clauses, etc)
• understands the financial model behind a solution and its implications for both Client and CNX
  
  

LEADERSHIP & COLLABORATION

• can lead a multi-functional team to build the best possible solution
• collaborates efficiently in a highly international and diverse environment internally and externally and builds meaningful connections
  
  

SECTOR & INDUSTRY EXPERTISE

• efficiently accumulates and develops sector knowledge
• knowledge on the industry trends and ability to see the ‘next big thing’
  
  

TECHNOLOGICAL ACUMEN & DIGITAL LITERACY

• knowledge of the recent technologies and ability to implement them for the Client needs
• knowledge of the competitors’ and partners’ technology offers
• ability to present Technology driven proposal to the Client
  
  

Qualifications:

• Bachelor’s degree in business administration, Marketing, or a related field with 10+ years of experience as a sales hunter (B2B sales) and individual contributor.
• At least 6 years’ experience in the CX tech and/or outsourcing marketplace where they have experience of closing complex B2B deals.
• Experience interacting with and selling to senior leaders across multiple functions and lines of business, including but not limited to, CX, Operations, Technology, Finance, Sourcing, etc.
• Strong communication and interpersonal skills with the ability to build new client relationships of trust and become a trusted advisor.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to analyze data and use insights to lead solution build processes and win strategy creation.
• Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools.
• Self-starter and strong time management skills.
• Ability to work collaboratively within a strong-culture, collaborative team environment.
  
  

Location:

UK, Work at Home, GB

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

R1547989

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Concentrix by 2x

Get notified about new Senior Sales Director jobs in Ireland, England, United Kingdom.

Hertfordshire, England, United Kingdom 3 weeks ago

Vice President of Operations Huntingdon Hosp - 12192

Huntingdon, England, United Kingdom 2 months ago

Hemel Hempstead, England, United Kingdom 6 days ago

Milton Keynes, England, United Kingdom 1 week ago

Hertfordshire, England, United Kingdom 2 days ago

Senior Director Global Business Development Operations

Redbourn, England, United Kingdom 2 months ago

Hertfordshire, England, United Kingdom 1 week ago

Cambridge, England, United Kingdom 1 week ago

Central Bedfordshire, England, United Kingdom 5 hours ago

Strategy & Performance Director - Global Business Services, R&D Services

Cambridge, England, United Kingdom 1 week ago

Cambridgeshire, England, United Kingdom 4 weeks ago

Associate Director of Operations - Medicine, ED and Urgent Care

Milton Keynes, England, United Kingdom 5 days ago

Director of Financial Operations and Control

Cambridge, England, United Kingdom 2 days ago

Milton Keynes, England, United Kingdom 3 weeks ago

Director of Development, Schools Programme

Cambridge, England, United Kingdom 3 weeks ago

Executive Director of Search & Evaluation, Oncology R&D, BD

Cambridge, England, United Kingdom 5 days ago

Executive Director, Head of Medical Affairs - Airways Disease

Cambridge, England, United Kingdom 5 days ago

Senior Operations Manager, Artificial General Intelligence Data Services

Cambridge, England, United Kingdom 2 weeks ago

Cambridge, England, United Kingdom 1 week ago

Hemel Hempstead, England, United Kingdom 2 weeks ago

Board Member and Chair of People and Nominations Committee

Bedford, England, United Kingdom 1 week ago

St Albans, England, United Kingdom 3 weeks ago

Cambridge, England, United Kingdom 1 week ago

Cambridge, England, United Kingdom 2 weeks ago

Cambridge, England, United Kingdom 2 weeks ago

Executive Director - Safety Pharmacology - Hybrid role

Huntingdon, England, United Kingdom 2 weeks ago

National Accounts Director - Sustainable & Renewable Technologies

Milton Keynes, England, United Kingdom 1 week ago

National Accounts Director - Sustainable & Renewable Technologies

Cambridge, England, United Kingdom 1 week ago

Senior Technical Operations Manager - GSK (Mechanical)

Hertfordshire, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.