Senior Director Operations - Nordics

Stack Infrastructure; City Of London; Hybrid; GBP 100,000 - 130,000; Full time

Job summary

A prominent data center company is seeking a Senior Director of Operations - Nordics to lead operational excellence across its sites, ensuring resilience and sustainability. This role requires a strong leader with over 10 years of experience in mission-critical operations and a proven track record in managing multi-site operations. The ideal candidate will foster a client-first culture and drive continuous improvement initiatives in a dynamic environment, with responsibilities extending to key client engagements and financial governance.

Benefits

Competitive compensation

Inclusive work environment

Commitment to innovation and sustainability

Qualifications

• 10+ years in mission-critical operations, with 5+ in senior leadership.
• Proven success leading multi-site/regional operations in complex technical environments.
• Fluent in English; Nordic language proficiency desirable.

Responsibilities

• Lead day-to-day operations, ensuring uptime and safety.
• Mentor Data Center Managers and operations teams.
• Act as senior point of contact for key clients.
• Drive KPI reporting, transparency, and accountability.
• Lead environmental initiatives across Nordic operations.

Skills

Leadership

Operational Management

Client Engagement

Risk Management

Sustainability Initiatives

Process Improvement

Education

Bachelor's degree in engineering, business, or related field

Master's degree (preferred)

Job description

STACK Infrastructure is growing fast across EMEA and is looking for a Senior Director of Operations - Nordics to shape the future of our regional data center portfolio. This is a high-impact leadership role, responsible for ensuring our Nordic sites set the standard for resilience, safety, sustainability, and client satisfaction.

Key Responsibilities

• Operational Leadership: Lead day-to-day operations, ensuring uptime, safety, compliance, and efficiency
• Standardise processes across Nordic sites, aligning with EMEA standards
• Drive continuous improvement, sustainability, and operational innovation

Team Leadership & Development

• Mentor and develop Data Center Managers and operations teams
• Foster a client-first, high-performance culture
• Build talent pipelines and support career development initiatives

Uptime & Risk Assurance

• Maintain 100% uptime through preventive maintenance and risk management
• Lead incident response, root-cause analysis, and operational readiness planning

Client & Stakeholder Engagement

• Act as senior point of contact for key clients, ensuring service excellence
• Align operations with client expectations and EMEA best practices
• Collaborate with internal teams on commissioning, integration, and operational priorities

Governance & Financial Management

• Drive KPI reporting, transparency, and accountability
• Oversee OPEX/CAPEX planning, vendor performance, and cost optimisation

Health, Safety & Sustainability

• Embed a safety-first culture and ensure regulatory compliance
• Lead environmental and sustainability initiatives across Nordic operations

Qualifications & Experience

• Bachelor's degree in engineering, business, or related field (Master's preferred)
• 10+ years in mission-critical operations, with 5+ in senior leadership
• Proven success leading multi-site/regional operations in complex technical environments
• Strong leadership, client engagement, and operational expertise
• Fluent English; Nordic language proficiency desirable
• Hybrid role with up to 50% travel across the Nordics and EMEA

STACK Offers

• Be part of a leading company in the Data Center Industry, committed to innovation and sustainability
• A positive, dynamic and inclusive work environment
• Competitive compensation and benefits