Senior Director, Global Demand Planning

the LEGO Group; Greater London; Hybrid; Confidential; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Generous colleague discount

Bonus program

Job summary

The LEGO Group in London or Boston is seeking a Senior Director, Global Demand Planning to own the global demand planning function and define the future operating model. You’ll connect commercial decisions with operational execution and lead a global transformation across regions, channels and planning horizons.

Based in our London or Boston hub with hybrid work, you’ll guide governance, forecasting accuracy and cross-functional alignment, developing leaders and delivering measurable demand

Qualifications

• Led demand planning and forecasting across multiple markets or business units.
• Designed planning operating models, processes and governance frameworks.
• Delivered planning transformation through technology-enabled change.
• Shaped enterprise-level decisions using clear insights and sound judgement.
• Aligned cross-functional stakeholders around shared priorities and planning outcomes.
• Built and led teams, strengthening planning capabilities across an organization.

Responsibilities

• Set the global Demand Planning vision, operating model, standards and decision principles, aligning leaders around a clear roadmap and decision rights.
• Establish performance baselines and improvement priorities for forecast accuracy, bias, transparency and planner effectiveness.
• Strengthen global governance, planning standards and cross-functional operating rhythms, enabling business-unit and market group teams to deliver strong planning outcomes.
• Lead the business direction and implementation of a major, in-flight transformation to simplify and strengthen how we plan demand globally.
• Create global consistency while preserving the market and channel insight needed for strong commercial and operational planning decisions.
• Build a connected team with clear objectives, accountability and opportunities to grow.

Skills

Demand planning

Forecasting

Governance

Cross-functional leadership

Transformation

Stakeholder alignment

Tools

Advanced planning platforms

AI forecasting

Demand sensing tools

Job description

Job Description

Just imagine shaping a simpler, more connected way to plan demand, with clear ownership, trusted planning outputs and stronger connections between commercial ambition and operational execution.

About The Role

As our Senior Director, Global Demand Planning, you'll own the LEGO® demand planning capability across regions, channels and planning horizons. You'll define the future operating model, governance and capability roadmap. Working across the LEGO Group, you'll connect commercial decisions with operational execution and shape a global function at a pivotal stage of transformation.

Required Qualifications

• Led demand planning and forecasting across multiple markets or business units.
• Designed planning operating models, processes and governance frameworks.
• Delivered planning transformation through technology-enabled change.
• Shaped enterprise-level decisions using clear insights and sound judgement.
• Aligned cross-functional stakeholders around shared priorities and planning outcomes.
• Built and led teams, strengthening planning capabilities across an organization.

Preferred Qualifications

• Used advanced planning platforms, artificial intelligence-enabled forecasting or demand-sensing tools.
• Worked across supply planning, inventory, customer planning or order management.
• Applied commercial and financial insight to planning decisions.
• Led organizational change and communicated recommendations to executive stakeholders.

What You'll Build

• Set the global Demand Planning vision, operating model, standards and decision principles, aligning leaders around a clear roadmap and decision rights.
• Establish performance baselines and improvement priorities for forecast accuracy, bias, transparency and planner effectiveness.
• Strengthen global governance, planning standards and cross-functional operating rhythms, enabling business-unit and market group teams to deliver strong planning outcomes.
• Lead the business direction and implementation of a major, in-flight transformation to simplify and strengthen how we plan demand globally.
• Create global consistency while preserving the market and channel insight needed for strong commercial and operational planning decisions.
• Build a connected team with clear objectives, accountability and opportunities to grow.

If you've created a common planning language, built trust between Commercial and Operations, and turned transformation work into sustained routines, you'll feel at home here. What matters most is making difficult trade-offs clear while delivering measurable outcomes.

Life on the team

You’ll join Global Commercial Operations, which connects commercial ambition with operational execution. The team strengthens demand planning, order management and inventory deployment across the LEGO Group. You’ll work within one global leadership community, using transparent priorities, clear accountability and direct discussion of trade-offs. Enterprise leadership, sound decision-making and cross-functional influence will help you align stakeholders. Your team leadership will build capability and develop strong leaders.

What Success Looks Like

Over the next 12 months, you’ll refine the global Demand Planning operating model and leadership accountabilities. You’ll determine what’s needed to scale and strengthen performance measures and improvement routines. You’ll build adoption across regions, channels and planning horizons, partnering closely with global, regional, and business-unit leaders across Commercial, Operations, Supply Chain, Product Marketing and Development, Finance, Digital, Data, Technology, Commercial Operations Performance and Global Order Management.

Additional details On This Position

• This role can be based in either our London Hub or Boston Hub locations.
• Norelocationassistancewill be provided for this position.

Compensation

If based at our Boston Hub, the salary for this position has a range of $212,033.00 - $318,049.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

What’s in it for you?

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

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