Senior Digital Product Manager (Web & App)

E.ON Next; Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Award-Winning Workplace

Hybrid work model

Excellent parental leave

Flexible & Family-Friendly

Growth & development programmes

Job summary

E.ON Next in London is hiring four Digital Product Managers (Web & App) for a 12-month hybrid role. You’ll lead strategy and delivery across consumer website and app experiences, collaborating with GTM, Design and Engineering to drive growth and improve customer journeys.

You’ll design experiments, translate requirements into Epics/User Stories, and partner with tech to align front-end experiences with our platform ecosystem. Strong analytics and stakeholder management are essential.

Qualifications

• 5+ years of B2C web/mobile product delivery with user-centric focus.
• Experience in EV, IoT or energy management domains.
• Proficient with GA4, Looker, Mixpanel or similar analytics tools.

Responsibilities

• Own the strategy, discovery, and delivery for Website and App experiences to improve retention and engagement.
• Design and run A/B and multivariate tests with statistical significance guiding decisions.
• Guide the product journey from pain point to post-launch optimisation.
• Shape Website and App experiences from discovery through launch and optimisation.
• Translate business needs into Epics, User Stories and engineering priorities.
• Collaborate with designers to create usable, accessible experiences within feasibility constraints.
• Partner with Tech to ensure scalable, high-quality delivery and platform integration.
• Coordinate GTM launches with Marketing and Operations to maximise adoption.
• Leverage analytics to continuously optimise features and outcomes.
• Facilitate workshops and discovery sessions to uncover user needs and opportunities.

Skills

B2C Experience

EV/IoT domain knowledge

GA4

Looker

Mixpanel

Glassbox

APIs

Mobile deployments

Engineering collaboration

Stakeholder management

Agile/Jira/Confluence

Growth & data

AI curiosity

Tools

Jira

Confluence

APIs

Mobile deployments

Job description

We are seeking four Digital Product Managers (Web & App), from upper midweight to senior level, to join our Digital Go-To-Market team at E.ON Next. In this 12-month hybrid role in London, you’ll play a key role in shaping and improving our consumer facing digital experiences across the website and app, driving measurable outcomes and creating journeys that delight customers while supporting growth.

You’ll collaborate closely with GTM, Design and Engineering teams to turn business needs into seamless digital experiences, improving operational efficiency, enabling self-service journeys and maintaining compliance. Working closely with technical partners, you’ll help shape the front end experience while ensuring it connects effectively with our wider platform ecosystem.

Here’s a taste of what you’ll be doing:

• Own the Outcome: Lead strategy, discovery and delivery for Website and App experiences, driving key metrics like retention, LTV and engagement

• Experiment to Win: Design and execute A/B and multivariate tests, relying on statistical significance rather than gut feeling

• Full Lifecycle Thinking: From identifying a user pain point to post-launch optimisation, you help guide the product journey

• Lead Product Delivery: Shape Website and App experiences from discovery and scoping through to launch and optimisation

• Translate Requirements: Convert business needs into Epics, User Stories and actionable priorities for engineering teams

• Design Collaboration: Work with designers to create intuitive, user-centred experiences that balance usability and technical feasibility

• Partner with Tech: Support scalable, high-quality delivery while navigating technical constraints and dependencies

• Coordinate GTM Launch: Align with Marketing and Operations to maximise adoption and engagement

• Use Data to Optimise: Leverage analytics and performance metrics to continuously improve features

• Facilitate Ideation: Run workshops and discovery sessions to uncover user needs, pain points and opportunities

Are we the perfect match?

• B2C Experience: 5+ years delivering successful web/mobile products, understanding user psychology and friction reduction

• Domain Expertise: Experience in EV, IoT or Energy Management , knowledge of competitors like Hugo, Loop, or Octopus is a plus

• Analytical Skills: Expert use of GA4, Looker, Mixpanel, Glassbox , or similar analytics tools

• Technical Fluency: Confident working with Engineering teams on APIs, mobile deployments and constraints

• Stakeholder Management: Able to influence and manage priorities across Commercial, Operations and Compliance teams

• Agile Proficiency: Experienced in agile delivery, Jira, Confluence and modern product management practices

• T-Shaped Mastery: Deep expertise in growth and data, with broad knowledge of UX, Engineering and GTM strategy

• AI Curiosity: Interested in AI consumer use cases or using AI to improve workflow

It would be great if you had:

• Regulated Sector Experience: Worked in utilities, energy or other highly regulated industries

• Self-Service Optimisation: Familiarity with conversion-focused digital journeys

• Inclusive Design Knowledge: Understanding of accessibility and inclusive design principles

• Workshop Leadership: Experience leading cross-functional ideation sessions or design sprints

• Insight Translation: Track record of converting user insights into actionable improvements

• Adaptability: Comfort with rapid iteration and fast-changing project demands

Here’s what else you need to know

• Role may close earlier due to high applications.

• Fixed term contract length - 12 Months

• Competitive salary

• Location – London - E.ON Next, 47-53 Charterhouse Street, Farringdon, London, EC1M 6PB - with travel to our other sites when required.

• Excellent parental leave allowance.

• Award-Winning Workplace - We’re proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds

• Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities and access to 20 flexible benefits with tax/NI savings

• Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We’re open to discussing how flexibility can work for you

• Inclusive & Diverse - We’re the only energy company in the Inclusive Top 50 UK Employers. We’re also proud winners of Best Employer for Women and Human Company of the Year —recognisingour inclusive, people-first culture

• Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone

• Accessible & Supportive -Do you consider yourself as having a disability? As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria for the roleand will make any adjustments needed during the process

• Invested in Your Growth - From inclusive talent networks to top-tier developmentprogrammes, we’ll support your growth every step of the way

• For all successful candidates.Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider

• At E.ON Next, our customers are our number 1 priority! All Nexties - including our executive team - regularly directly support customers so we stay close to their needs and make better decisions that deliver the best experience.