Senior Digital Product Manager

Capital One (Europe) plc; Greater London, Nottingham; Hybrid; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Pension scheme

Bonus

Private medical insurance

Season-ticket loans

Cycle to work

Enhanced parental leave

On-site gym access

Job summary

Capital One (Europe) plc is seeking a senior Product Manager to lead discovery, definition and delivery of digital products and features that drive key business outcomes. You will collaborate with engineering, design and stakeholders to define strategies and realise value in the market.

Based in London or Nottingham, this permanent hybrid role offers exposure to consumer and business needs, a human-centred approach, metrics to measure success and a clear path to leadership within Capital One's

Qualifications

• Experience in regulated industry with demonstrable in-market results.
• Thought leadership and delivery across complex products or platform capabilities.
• Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication.
• Proven ability to leverage data and insight to define product strategy and customer experience.
• Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering.
• Excellent communication skills, able to engage, influence and inspire.
• Passionate about achieving the right outcome.

Responsibilities

• Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes
• Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them
• Be passionate about how consumer credit works so that you can disrupt it from the inside out
• Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value
• Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products
• Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions

Skills

Regulated industry experience

Stakeholder management

Data-driven decision making

Communication skills

Leadership

Job description

About this role

Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list.

Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest.

As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market.

What you’ll do

• Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes


• Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them


• Be passionate about how consumer credit works so that you can disrupt it from the inside out


• Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value


• Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products


• Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions

What you’ll bring

• Proven experience working within a regulated industry with demonstrable in market results


• A track record of thought leadership and delivery across complex products or platform capabilities


• Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication


• Proven ability to leverage data and insight to define product strategy and customer experience


• Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering


• Excellent communication skills, able to engage, influence and inspire


• Passionate about achieving the right outcome

Where and how you'll work

This is a permanent position and can be based in our Nottingham or London offices.

We have a hybrid working model which gives you flexibility to work from our offices and from home.

We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation


• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)


• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave


• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies


• OutFront – to provide LGBTQ+ support for all associates


• Mind Your Mind – signposting support and promoting positive mental wellbeing for all


• Women in Tech – promoting an inclusive environment in tech


• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.