Senior Digital Merchandising Manager - Expedia & Portfolio Brands

Expedia, Inc.; London; On-site; USD 155,000 - 217,000; Full time

Job summary

A leading company in the travel industry seeks a Senior Digital Merchandising Manager to spearhead digital merchandising strategies and enhance cross-functional initiatives. This leadership role demands a strategic thinker with a robust background in B2C merchandising and a passion for driving marketing success.

Benefits

Full benefits package

Exciting travel perks

Generous time-off

Flexible work model

Career development resources

Qualifications

• A minimum of 8 years in B2C merchandising or ecommerce marketing required.
• Experience with A/B testing frameworks and performance analysis.
• Ability to synthesize complex problems clearly.

Responsibilities

• Lead the planning and execution of digital merchandising strategies.
• Management of cross-functional initiatives and projects.
• Ensure effective homepage governance aligned with business goals.

Skills

Leadership

Analytical Skills

Project Management

Data-driven Decision Making

Cross-functional Collaboration

Education

Bachelor's degree in E-Commerce Merchandising, Digital Marketing, or Business Management

MBA preferred

Job description

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Senior Digital Merchandising Manager - Expedia & Portfolio Brands

At Expedia Group, our mission is to power global travel for everyone, everywhere. If you are passionate about building incredible customer experiences and seek a collaborative, dynamic, and fast-paced environment, you will love the Expedia & Portfolio Business Team.

We are looking for a Sr Manager Digital Merchandising to join Expedia & Portfolio Brands Business team. This role will be responsible for leading the development and execution of digital merchandising strategies and driving high-impact, cross-functional initiatives across multiple lines of business (LOBs).

This is a great opportunity to join the surging travel industry and help drive the business forward while working on impactful and complex problems. If you are energized by the idea of delivering business outcomes by rolling up your sleeves, bringing teams together and making an impact, you'll be a great fit.

This is an exciting opportunity to join the rapidly evolving travel industry and play a key role in shaping the future of our business. We’re looking for a strategic thinker and hands-on leader who thrives on solving complex problems, driving cross-functional alignment, and delivering measurable results.

In this role, you will:

• Merchandising Planning: Working with the Director of Merchandising, support the planning, analysis, execution and retro of traveler merchandising, promotions and loyalty offers on Expedia and Portfolio brands, coordinating across Global Markets, Marketing, Product, Traveler Business Operations, Legal, and Finance. Ensure timely implementation of our promotions to achieve peak performance, efficiency, and scalability

• Merchandising Execution: Ensure timely implementation of our promotions to achieve peak performance, efficiency, and scalability. Responsible for end-to-end campaign execution, including the production and implementation of homepage placements and merchandising landing pages.

• Homepage governance: Assist the Director of Merchandising with driving a process and execution around homepage governance, ensuring that homepage is aligned to the brand and merchandising strategy and meeting/beating business goals.

• Homepage Governance: Assist the Director of Merchandising with driving a process and execution around homepage governance, ensuring that homepage is aligned to the brand and merchandising strategy and meeting/beating business goals.

• Project Management: Lead strategic initiatives by partnering with cross-functional teams to scope, prioritize, and manage impactful cross-LOB projects that enhance customer experience and drive business growth.

Experience and qualifications:

• Bachelor's degree (E-Commerce Merchandising, Digital Marketing, Business Management), MBA preferred; or equivalent in related professional experience

• 8+ years of B2C merchandising, ecommerce marketing, business management, B2C ecommerce or B2C strategy or a combination of these areas

• Curious and passionate, with a desire to continuously learn more, which you use to understand business operations and the levers that drive profitable growth

• Experience managing and implementing multiple, complex project workstreams.

• Prior experience building and implementing merchandising plans across multiple lines of business

• Experience with A/B testing frameworks and analyzing performance

• Prior experience developing business cases in collaboration with finance teams to support merchandising incentives such as coupons and loyalty promotions.

• Ability to synthesize complex problems with excellent written and oral communication skills

• Strength in using data-driven insights and frameworks to enable actionable decision making

• Demonstrated ability to work in cross-functional teams, influence and align stakeholders to achieve successful business outcomes without direct organizational authority

• Motivated by goal achievement and continuous improvement, with enthusiasm and strive to motivate your team and the wider organization

The total cash range for this position in Austin is $155,000.00 to $217,000.00. Employees in this role have the potential to increase their pay up to $248,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

The total cash range for this position in Seattle is $155,000.00 to $217,000.00. Employees in this role have the potential to increase their pay up to $248,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

The total cash range for this position in Dallas is $146,000.00 to $204,500.00. Employees in this role have the potential to increase their pay up to $233,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.