Senior Digital Design Manager

THE WHITE COMPANY; London; Hybrid; GBP 65,000 - 80,000; Full time

Job summary

A leading home and lifestyle brand in London is seeking a Senior Design Manager for Online to lead its Digital Design team. This role involves shaping the digital tone of voice and managing a team of designers to create memorable interactions across digital platforms. The ideal candidate must have significant experience in fashion or homewares retail, strong leadership abilities, and proficiency in design tools like Figma. Attractive benefits and competitive salaries are offered, along with a commitment to inclusivity and sustainability.

Benefits

Up to 50% discount

25 days holiday rising to 28

Opportunity to buy up to 5 days holiday

Pension Scheme

Discretionary bonus scheme

Well-being and lifestyle discounts

Money Management app access

Continued Development support

Salary Sacrifice scheme for Electric vehicles

Private Healthcare

Life Assurance

Fruit basket daily

Social events throughout the year

Option to work from home on Mondays and Fridays

Qualifications

• Ability to lead a Digital team.
• Experience in e-commerce environments.
• Familiarity with digital design principles.

Responsibilities

• Shape the design look of the website.
• Collaborate with UX and Development teams.
• Drive digital innovation.

Skills

Strong leadership ability

Proven ability to drive change

Significant experience in fashion or homewares retail

Proficient in Figma

Ability to think strategically

Strong storytelling and communication skills

Knowledge of digital trends

Strong sense of ownership

Cross-functional working experience

Tools

Figma

Amplience

Hybris

Job description

Our Role

We are looking for an exceptional Senior Design Manager for Online to lead The White Company's Digital Design team. Based in our London office and reporting to the Head of Creative, the Digital Design team sits within the wider Creative team.

The Senior Digital Design Manager will enhance and develop our digital offering by leading & shaping The White Company’s digital tone of voice aligned with the Head of Creative’s vision across all Digital channels. We are looking for a talented individual, with a strong fashion-led & user-centric aesthetic to bring The White Company’s unique proposition and brand personality to life.

What you'll be doing

Based in our White City offices, you’ll provide a unique and tailored service in our Creative team to customers both internally and externally, going beyond the ordinary to create memorable interactions and deliver.

Responsibilities:

• Responsible for shaping the design look and feel of thewhitecompany.com and driving digital innovation with a user-centric & stylistic approach across our digital platforms aligned with the Head of Creative’s vision.
• Collaborate closely with our in-house Creative, UX, and Development teams, as well as our external stakeholders, to deliver the digital experience for thewhitecompany.com.
• Lead and manage a Digital team consisting of: 3 Digital Designers.
• Evolve the brand’s digital handwriting and ensure smooth execution of all creative design output to create industry-leading work.
• Work across campaign, editorial & International projects including the management of The White Company’s weekly site content delivery.

The Ideal Candidate

Your passion and confidence will set you apart and while consulting with the wider business you’ll take real pride in delivering a personalised and professional service.

What skills & experience you’ll need

• Strong leadership ability in a complex and fast-paced environment.
• Proven ability to drive change in a big organisation, with equal emphasis on process and outcome.
• Significant experience managing digital design teams within fashion or homewares retail, preferably in an e-commerce environment.
• Figma is essential.
• Experience building web pages and apps and proficiency in Amplience & Hybris, Animation/Motion graphics are a bonus.
• Ability to think strategically and translate creative ideas into commercial objectives.
• Strong storytelling, communication, and presentation skills.
• Familiarity with the operations and procedures of a content production team.
• Knowledge of digital trends, omnichannel marketing, online media, social networks.
• Solid understanding and working knowledge of digital design including UI/UX with a strong emphasis on mobile.
• Proven background in designing high-quality content for premium brands with a strong portfolio showing visual and interactive design work.
• Strong sense of ownership and ability to apply consistent design standards across all digital outputs at The White Company.
• Attuned to both The White Company brand, its competitors, and the wider retail landscape of fashion, home, and fragrance.
• Cross-functional working experience in BA, CX, UX/UI, and front-end design functions is essential.

What we’ll offer you

At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.

• Discount - Up to 50% discount and access to regular Sample Sales
• Holiday - 25 days rising to 28 with length of service
• Holiday Buy – opportunity to buy up to 5 days holiday
• Pension Scheme - enrolled in our Group Personal Pension schemes upon joining the business.
• Bonus - In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility).
• Perkplace Benefits Platform – offering a variety of discounts across well-being and lifestyle.
• Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing.
• Continued Development – We offer structured support from our own in-house Learning and Development Hub.
• Salary Sacrifice scheme for Electric vehicles (dependent on grade and meeting policy eligibility).
• Continued Development - Inclusion on our Leadership Development Programme (eligibility for contracts of 6 months plus Grade D & E roles only).
• Private Healthcare with additional Babylon Digital Healthcare (based on contract duration).
• Life Assurance.

Additional Benefits

• Fruit basket daily.
• Tea and coffee provided.
• Working from Home - option to work from home on Mondays and Fridays.
• Social - Christmas party/social events throughout the year.
• Seasonal Sample Sales.
• Volunteer Day - with a charity of your choice.
• Great Location - Close to transport links - over ground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops, restaurants/bars/cinema, and gyms.

Our Equality Diversity and Inclusion statement of commitment

At The White Company, we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.

We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.

We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.

We'd love you to join us on our journey.

Our Sustainability statement of commitment

We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.