Senior Digital Application Specialist

NHS; Cwmbran; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated professional to support digital services across their lifecycle. This role involves ensuring digital systems perform optimally, training end users, and facilitating best practices throughout project implementations. With a commitment to staff development and a robust benefits package, this organization values its employees and promotes a healthy work-life balance. Join a forward-thinking team that is pioneering new ways to deliver quality healthcare services, making a meaningful impact in the community.

Benefits

Flexible working

Paid mandatory training

Occupational health support

Wellbeing Centre of Excellence

Professional career pathways

Qualifications

• Educated to Degree Level or equivalent experience in Teaching/training.
• Expert knowledge of clinical IT systems within the health board.

Responsibilities

• Support digital services throughout their lifecycle.
• Facilitate, train, and support end users of digital services.

Skills

Interpersonal and communication skills

Organizational skills

Presentation skills

Ability to speak Welsh

Education

Degree Level or equivalent experience

Tools

Microsoft Office

Job description

o Support digital services throughout their lifecycle, supporting the project implementation, transition to service and ongoing maintenance &management.o Responsible for ensuring digital services are performing within operational parameters.o Involved in the collation of data and further coordination with System Administration staff to facilitate the correct set up of users on the relevant digital serviceso Facilitate, train, coach and support end users of digital services, providing support on best practice throughout the project implementation and ensuring efficient ongoing utilisation of the system(s).o Assist in the development of teaching packages and a support infrastructure for a range of staff using the digital system(s).o Responsible for supporting the implementation of digital systems across ABUHB ensuring that they meet the needs and relevant standards of the organisation.o Resolve issues directly relating to digital serviceso Resolve day to day system issues.o Identify and troubleshoot bugs & errors and provide a route cause analysis.

Main duties of the job

Work as part of a project team to plan and prepare for the implementation / upgrade of digital systems.

Responsible for ensuring digital services are performing within operational parameters.

Facilitate, train, coach and support end users of digital services, providing support on best practice throughout the project implementation and ensuring efficient ongoing utilisation of the system(s).

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and Knowledge

• Educated to Degree Level or equivalent experience Teaching/training and evidence of recent study/personal development.
• Expert and in-depth knowledge of one or more clinical IT systems in use within the health board.
• IT software workings, Microsoft office.
• Good understanding of change management in terms of process and culture.

Experience

• Previous experience of delivering objectives.
• Experience of understanding user requirements and implement Change management.
• Experience of delivering outcomes within tight timescales.
• Experience of using computerised clinical and administrative information systems.
• Experience of working in an NHS environment.
• Experience of working in a clinical or ICT environment

Skills and Attributes

• Effective interpersonal and communication skills (written and verbal).
• Good presentation skills with the ability to adapt information suitable to a range of audiences.
• Strong organisational and planning skills.
• Enthusiastic, self-motivated, looks for opportunities to improve services, staff and self.
• Ability to speak Welsh.

Other

• Ability to travel between sites in a timely manner.
• Able to attend meetings within ABUHB and outside ABUHB catchment area.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.