Senior Digital Analyst

JR United Kingdom; Cheltenham; Hybrid; GBP 51,000 - 60,000; Full time

Job summary

A leading company is seeking a Senior Digital Analyst for an 18-month contract based in London. The role involves overseeing service performance, optimizing application functionality, and coordinating with stakeholders to enhance software solutions. The ideal candidate will have NEC experience and strong analytical skills, providing a dynamic opportunity to contribute to a supportive team.

Qualifications

• Proven experience in enterprise-level software solutions rollout and support.
• Ability to present complex data clearly to varied audiences.
• Strong problem-solving skills in technical or operational contexts.

Responsibilities

• Track and assess service outcomes to identify operational improvements.
• Optimize application functionality and help shape system requirements.
• Support design and enhancement of critical business software solutions.

Skills

Analytical Thinking

Effective Communication

Team Collaboration

Stakeholder Engagement

Tools

NEC Housing application

Oracle RDMS

Job description

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Location: Central London (Hybrid 1-2 days per week in office)

Overview of the Senior Digital Analyst position:

Are you a Senior Digital Analyst looking for a new challenge in London? We are seeking a talented and ambitious individual with previous NEC experience either from a housing association or local authority.

Sellick Partnership is delighted to be partnered with our client to recruit a Senior Digital Analyst into their busy and supportive team on a full time, 18 month contract. You will benefit from a salary of up to £60k and will be based in London.

Key responsibilities of the Senior Digital Analyst will include:

• Service Performance Oversight - Track and assess service outcomes against agreed performance metrics, identifying opportunities for operational improvement.
• Data Analysis, Technical Documentation and Reporting - Use technical skills to optimise application functionality, assess emerging technologies, and help shape system requirements. Familiarity with NEC Housing application and Oracle RDMS database environments is essential.
• Systems Development & Enhancement - Support the design, build and ongoing refinement of major critical business software solutions.
• Stakeholder & Vendor Coordination - Drive issue resolution, strengthen engagement initiatives, and foster productive relationships with internal users and third-party partners.

Desirable skills and requirements of the Senior Digital Analyst:

• Application Delivery & Support - Proven experience in the rollout, maintenance, and support of enterprise-level software solutions, ideally within complex or regulated environments.
• Effective Communication - Ability to convey ideas clearly and confidently in both verbal and written formats, including the presentation of complex data to varied audiences and stakeholders.
• Analytical Thinking - Strong aptitude for diagnosing and resolving intricate technical or operational issues.
• Team Collaboration - Comfortable working transparently within cross-functional teams, engaging proactively with internal departments and external partners.
• Stakeholder Engagement - Skilled in managing relationships, resolving challenges, gathering feedback, and supporting the development of user-focused solutions.

How to apply for the Senior Digital Analyst role:

If you believe you have the necessary skills and experience for the Senior Digital Analyst role, please apply now or contact Dan Berry at Sellick Partnership.