Senior DevOps Engineer (SRE)

synthesia.io; United Kingdom; Remote; GBP 100,000 - 130,000; Full time

Job summary

A leading company in the AI video communication industry seeks to expand its DevOps team with experienced professionals. The role emphasizes collaboration across Platform, Operations, and Developer Experience, focusing on optimizing processes and managing high-volume SAAS products. Ideal candidates will have expertise in key technologies and a knack for improving workflows in a dynamic environment.

Benefits

Stock option plan

25 days of leave + local holidays

Responsibilities

• Supporting and operating a 24/7 high volume SAAS product.
• Managing vendor relationships and partnering with InfoSec.
• Optimizing processes for Engineering teams to run efficiently.

Skills

Kubernetes

MongoDB

FinOps

Observability

CI/CD

Infrastructure as Code

Scripting (Python)

Job description

From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out ourbrand video .

Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now….

Meet Synthesia

We're on amission to make video easy for everyone.Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Readstories from happy customers and what1,200+ people say on G2 .

In February 2024, G2 named us as the fastest growing company in the world. Today, we're at a $2.1bn valuation and we recently raised our Series D. This brings our total funding to over $330M from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.

About the role...

DevOps is a culture not a team, but right now, we don’t have a better name for the group of people working to improve that culture other than… the DevOps Team. We’re looking to expand our team with 4 Senior level members across our Platform, Operations and DevEx subteams.

You will be working on a mix of what might be referred to as Platform Engineering, SRE, and Developer Experience in other places. We’re a small team (7), we work across disciplines.

• Platform Engineering: Expanding and supporting our cross-product platform that Product Engineering teams build and run on top of. We aim to get close to “bring the application” with all the rest being batteries included. The Platform Group run all the things that everybody else stands atop.
• DevEx: Working with Engineering teams to help them work more efficiently, effectively, and with less frustration, including how they run locally, and smoothing the path to Production.
• Operations: Managing Vendor relationships, helping to build feedback loops for Product Engineering teams to stay on top of their costs and pairing up without sister team InfoSec to keep Synthesia safe and complaint.

We’d be particularly excited if you have strong experience in one or more of the following…

These are skills/areas where we would love to add more expertise in the team. If you’ve worked in these areas before, tell us about them.

• Temporal.io (we selfhost). We use it for lots of things.
• MongoDB (we use Atlas). We’d like to be better at performance and managing a rapidly growing database.
• Kubernetes (we’re a mixed house today with ECS and EKS). We have a focus on moving completely to EKS.
• FinOps. Working with our finance team to understand how the business wants to allocate costs, baking those feedback loops down into our platform, managing vendors and driving down costs.
• Application development. If you’re currently a application engineer working in Python or NodeJS with a strong operational slant, that can work well for us.
• Observability (Datadog), with a strong focus on enabling and empowering Engineering teams to understand their product in Production.
• SAAS Networking. Geolocation based performance, the path to multi-region, frontend performance optimisation.

We'd love to hear from you if you have experience in…

• Supporting and operating a 24/7 high volume SAAS product (every member of the DevOps team is part of the on call rota)
• Good remote worker experience (enabling async work with a strong focus on written communications)
• CI and CD patterns and implementations (we use Github Actions running on our own fleet in AWS)
• Infrastructure As Code (Terraform and Terragrunt today)
• Cloud based hosting (AWS)
• Container based workloads (ECS, K8s)
• Scripting languages (generally Python)
• Collaboration and pairing
• The ability to work in an ill-defied environment and 6 week timescales

We’re living the golden age of AI. The next decade will yield the next iconic companies, and we dare to say we have what it takes to become one. Here’s why,

Our culture

At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible.You can find out more about these principles here.

Serving 50,000+ customers (and 50% of the Fortune 500)

Since 2017, we’ve been pioneering advancements in Generative AI. Our AI technology is built in-house, by a team of world-class AI researchers and engineers. Learn more about our AI Research Lab and the team behind.

AI Safety, Ethics and Security

AI safety, ethics, and security are fundamental to our mission. While the full scope of Artificial Intelligence's impact on our society is still unfolding, our position is clear:People first. Always. Learn more about our commitments to AI Ethics, Safety & Security .

The hiring process:

• 30min call with our technical recruiter
• 30min call with engineers about your past projects
• Take-home assignment (no alternative is offered) - does not have a deadline and it is syntax agnostic
• 60min technical discussion
• 30min call with leadership

The process does not need to take long - we can be done in seven working days.

Other important info:

• This is aremoterole from an EU country, UK or Switzerland.
• The salary starts at EUR/GDP/CHF 100.000 base + stock option plan.
• This is full-time employment only -no contractors possible- usually through OysterHR.
• Everyone at Synthesia gets 25 days of leave + local holidays (no extra paid or unpaid leave possible).
• We only sponsor VISA if you are in the UK/EU country already and need support - we do not relocate people.

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