Senior Demand Planner - FMCG & Supply Chain

Lucky Saint | B Corp™; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

£ salary range depending on level of経験

Annual bonus

Share options

Vitality Health Insurance

25 days holiday + 8 bank holidays (enh

3% employer pension contribution, 5%、

Life insurance

Employee Assistance Program

Unlimited Lucky Saint and 40% off food

Job summary

Lucky Saint is seeking a Demand Planner to own demand planning and supply chain relationships for a portfolio of customers across On and Off Trade channels. You will use EPOS data, rate of sale and promotions to forecast demand, collaborate with Sales and Supply Planning, and drive improvements in OTIF, stockholding and cost to serve.

You will partner with 3PLs, logistics teams and the Sales function to translate commercial plans into accurate forecasts, while leading initiatives to improve

Qualifications

• 2+ years' experience in demand planning or similar role within FMCG.
• Experience working with major grocery retailers.
• Strong analytical skills and Excel proficiency; familiarity with forecasting tools, ERP, EDI and data portals.

Responsibilities

• Own short-term demand and delivery forecasts for a portfolio of customers, using EPOS, rate of sale, distribution, promotions and stockholding data to identify risks and opportunities.
• Drive forecast accuracy through regular performance reviews, challenging assumptions and investigating variances against forecast, budget and historical trends.
• Collaborate with Sales and Supply Planning through the monthly planning cycle, ensuring medium/long horizon forecasts are robust, aligned and accurately maintained across planning systems.
• Build strong relationships with On and Off Trade customer supply chain teams, becoming a trusted partner and proactively identifying opportunities to improve performance and ways of working.
• Lead customer performance reviews, monitoring key KPIs including OTIF, availability, stockholding, forecast accuracy and cost to serve, driving insight-led improvements and corrective actions.
• Collaborate with customers and internal stakeholders to successfully plan and execute promotions, range changes, new product launches and distribution opportunities.
• Own the end-to-end order-to-cash process, ensuring accurate customer order processing, on-time, in-full delivery through collaboration with our 3PL, and effective management of EDI, invoicing, customer portals and finance queries, working with internal and external partners to resolve issues.
• Proactively manage stock availability and supply constraints, identifying potential shortages, coordinating stock allocation and communicating recovery plans.
• Identify and deliver opportunities to reduce cost to serve, including optimising delivery frequency, order quantities, logistics costs and operational processes.
• Lead and support projects that increase supply chain efficiency, simplify ways of working and reduce manual or non-value-adding activities.
• Use customer performance data and supply chain KPIs to identify root causes of inefficiency and implement sustainable improvements.
• Collaborate with Sales, Supply Planning, Finance and Logistics to develop and deliver initiatives that improve service, forecasting accuracy and operational effectiveness.
• Challenge existing processes, explore new tools and technology (inc. AI), and proactively recommend smarter, more scalable ways of working as Lucky Saint grows.

Skills

Demand planning

Analytical thinking

Excel

Forecasting tools

ERP systems

AI awareness

Tools

EPOS

EDI

Customer data portals

Forecasting tools

Job description

Lucky Saint is seeking a Demand Planner to own demand planning and supply chain relationships for a portfolio of customers across On and Off Trade channels. You will use EPOS data, rate of sale and promotions to forecast demand, collaborate with Sales and Supply Planning, and drive improvements in OTIF, stockholding and cost to serve.

You will partner with 3PLs, logistics teams and the Sales function to translate commercial plans into accurate forecasts, while leading initiatives to improve