Senior Delivery Manager - Ministry of Justice - G7

Manchester Digital; Manchester; On-site; GBP 65,000 - 90,000; Full time

Job summary

Ministry of Justice is seeking a Senior Delivery Manager to lead end-to-end delivery of data and digital services. You will drive complex, high-profile initiatives across organisational boundaries, coordinating engineers, analysts, product managers and stakeholders to deliver user-centred services.

The role emphasizes governance, prioritisation, and continuous improvement, fostering inclusive teams and applying agile and lean methods.

Qualifications

• Delivery management experience with outcomes focus.
• Strong Agile/Lean practices and coaching capability.
• Ability to communicate across technical and non-technical boundaries.

Responsibilities

• Act as Senior Delivery Manager for data and digital services.
• Lead end-to-end delivery and manage risks, dependencies and blockers.
• Shape roadmaps and ensure alignment with user needs and priorities.
• Use delivery tools to plan work and coordinate teams.
• Inform decisions with data, metrics and user insights.
• Collaborate with engineers, analysts, product managers and stakeholders.

Skills

Delivery Manager experience

Agile and Lean practices

Stakeholder management

Tools

Azure DevOps

Jira

GitHub Projects

Trello

Job description

Location

East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber

The Role

We’re recruiting for a Senior Delivery Manager here at Justice Digital, Data and Science to be part of our warm and collaborative Justice Data & Science team.

This role sits within Justice Data, where multidisciplinary teams work across the data lifecycle to turn complex data into better decisions, tools and services.

We bring together expertise in data management, engineering, access and sharing, data linking, data science and AI, analysis and service management. Working with partners across the department, the Criminal Justice System and wider government, we strengthen data foundations, connect data across organisational boundaries and make it easier to use data securely and effectively.

By combining strong data foundations and governance with engineering, insight and AI, Justice Data supports better decision-making, frontline delivery and long-term transformation of the justice system.

This role aligns against Delivery Manager Profession from the Government Digital and Data Framework

The HQ, HMCTS and Agencies Division plays a critical role in delivering data and digital services that support the Ministry of Justice, HM Courts & Tribunals Service, and its agencies. Our Delivery Managers work with multidisciplinary teams, stakeholders, users, and suppliers to deliver a diverse portfolio of products, platforms, services, and transformation initiatives that improve outcomes across the justice system.

You will join our growing delivery community. Successful candidates may be deployed across a range of programmes, products, and services within the Division, including reporting and visualisation services, data and analytical engineering platforms, digital products, and business transformation initiatives.

Senior Delivery Managers work closely with engineers, analysts, product managers, service owners, stakeholders, and users to understand needs, shape delivery approaches, manage risks and dependencies, and ensure successful outcomes. They create the conditions for teams to succeed, fostering collaboration, removing barriers, and promoting effective ways of working.

As a Senior Delivery Manager, you will lead the delivery of complex and high-profile initiatives, working across organisational boundaries to align priorities, build strong relationships, and deliver valuable, user-centred services.

You will join a supportive and inclusive professional community that values diverse perspectives, continuous learning, and collaboration.

Key Responsibilities

• Act as the Senior Delivery Manager for data and digital services, leading end-to-end delivery and serving as the primary point of accountability, oversight, and escalation.
• Lead the delivery of complex, high-profile data and digital services, using agile and lean methodologies, maintaining momentum across teams and priorities.
• Shape and deliver the roadmap for data and digital services, ensuring services meet user needs, align with organisational priorities, and support data-driven decision making across the Ministry of Justice.
• Proactively manage risks, dependencies, and blockers across data and digital initiatives, ensuring timely decision-making and clear escalation where required.
• Use delivery management tools (for example Azure DevOps, Jira, GitHub Projects, or Trello) to capture requirements, plan work, coordinate teams, and enable transparent communication.
• Use data, performance metrics, and user insights to inform delivery decisions, improve service adoption, measure impact, and continuously improve delivery practices.
• Work collaboratively with technical and non-technical stakeholders to establish priorities, define meaningful outcomes, and enable the successful delivery of digital products and services.
• Work closely with data engineers, developers, visualisation specialists, analysts, product managers, and domain leads to plan delivery, coordinate activity, and demonstrate the value of reporting products and platform capabilities.
• Establish and maintain effective governance and prioritisation across services and platforms, balancing strategic objectives, operational needs, technical debt, and user requirements.
• Build, support, and develop multidisciplinary teams, fostering an inclusive environment where people feel valued, supported, and empowered to do their best work.
• Coach and mentor delivery managers and team members, supporting professional development and fostering a culture of continuous improvement and collaboration.
• Promote and embed agile and lean ways of working, supporting teams to adopt appropriate tools, techniques, and delivery patterns that enable effective delivery and continuous improvement.
• Lead cross-team alignment and organisational change through clear communication, stakeholder engagement, workshops, events, and knowledge sharing.
• Promote and embed best practice in data and digital delivery, helping to establish consistent standards, governance, and ways of working across the organisation.
• Contribute to the wider delivery management community across Technology Services and Justice Digital, strengthening delivery capability and peer networks.

Person Specification

Essential

• Delivery Management and Team Collaboration - Proven experience as a Delivery Manager, maintaining strong focus on outcomes while proactively removing blockers. You foster healthy, transparent, and collaborative teams, resolve conflict, accelerate team performance, adapt team structures to context, and balance effective delivery with ongoing professional development
• Agile and Lean Practices - You lead and coach on Agile and Lean practices, stay up to date with emerging trends, and continuously improve ways of working to enable effective delivery. You apply continuous planning, forecasting, estimation, metrics, risk management, and roadmap planning with strong awareness of team and cross-team activity.
• Communicating between the technical and non-technical - You can communicate effectively across organisational, technical and political boundaries, understanding the context. You can advocate and communicate what a team does to create trust and authenticity. Can successfully react and respond to challenges.

Willingness to be assessed against the requirements for SC clearance