Senior Delivery Manager Delivery · Leeds, Manchester

Hedgehog Lab; Leeds, Manchester; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

28 days leave

Impact Days

Enhanced sick pay

Learning budget £250

Wellbeing budget

Counselling service

Pension & Cycle to Work

Laptop provided

Company events

Job summary

Hedgehog Lab in Leeds is seeking a Senior Delivery Manager to own end-to-end client engagements, from discovery to launch, and to lead multi-disciplinary delivery teams.

You'll manage scope and budget, coordinate multiple workstreams, and maintain proactive communication with clients to ensure successful outcomes.

Qualifications

• Proven track record leading delivery for multiple client engagements.
• Experience delivering apps, platforms or websites with cross-functional teams.
• Ability to manage scope, budget and timelines across workstreams.

Responsibilities

• Lead engagements from discovery through to launch, with clear workstreams.
• Combine moving parts into a plan for the team and client to follow.
• Spot risks and dependencies before they cause problems.
• Chase down answers your team needs, even when hard to pin down.
• Be the main client contact, owning scope and budget.
• Step in to reset engagements and get them back on course.

Skills

Delivery leadership

Stakeholder management

Budget management

Risk management

Job description

Senior Delivery Manager

Why this role

If you’ve spent years running the plan while someone else owns the client, this role will feel different.

We’re building a delivery team that owns the engagement once it’s sold. You’ll own the client relationship, including the conversations about scope and budget.

What’s in it for you

You’ll work across clients in different sectors, so the work stays varied.

You’ll report to our Head of Delivery, with their backing when you need it.

You’ll help shape how the function grows as we take on bigger, more complex work.

Who you’ll be doing it for

hedgehog lab is a digital product consultancy with 20 years of experience. We’re B Corp and Great Place to Work certified.

We help public and private sector clients in retail, health tech and financial services with digital transformation.

Our project teams are usually 5 to 15 people, made up of agentic engineers, software engineers, QA and designers.

What you’ll be doing

You’ll lead engagements from discovery through to launch, splitting the work into clear workstreams.

You’ll pull a lot of moving parts into a plan your team and client can follow.

You’ll stay a few steps ahead, spotting risks and dependencies before they cause problems.

You’ll chase down the answers your team needs, even when they’re hard to pin down.

You’ll be the main point of contact for your clients, owning scope and budget.

You’ll step in when an engagement needs resetting and get it back on course.

Benefits

• 28 days annual leave plus bank holidays

• 5 Impact Days a year for learning, volunteering or innovation

• Enhanced sick pay and enhanced parental leave

• £250 annual learning budget, plus time for training and conferences

• 2 wellbeing days and a £100 wellbeing budget every year

• Free counselling and the Bippit financial wellbeing platform

• Pension, Cycle to Work and a company laptop

• Summer and Christmas parties

Where you’ll work

There’s no set number of office days. You’ll come into an office or client site for important meetings, workshops and key moments.

You’ll need to live within 50 miles of our Leeds, Manchester offices.

Experience you'll need

This role is for someone already running delivery at this level who wants more ownership.

You’ve worked as a Delivery Manager, Project Manager or Digital Project Manager, running several client engagements at the same time at a fast pace.

You’ve delivered technical builds such as apps, platforms or websites, working with engineers, designers and researchers. You understand enough about engineering to spot technical risks early, without needing to be an engineer.

You’ve led engagements worth £500k or more, with more than one workstream.

You’re tenacious. You keep going until you have the answers you need, and you’re comfortable telling a client something they don’t want to hear.

Nice-to-have experience

• Agency or consultancy experience.

• Public sector delivery experience, particularly GDS.

We’re unable to offer visa sponsorship for this role.