Senior Delivery Manager - Cloud

Methods; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading digital transformation company is seeking a Senior Delivery Manager for their Cloud Capability. This role is pivotal in delivering cloud-based projects, managing client relationships, and overseeing multidisciplinary teams. The ideal candidate should possess strong leadership skills, experience in project management, and a background in public sector consultancy. Join us to make a difference in societal services!

Benefits

Access to LinkedIn Learning

Wellness support

Flexible working options

Generous leave

Pension schemes

Bonuses

Private medical insurance

Qualifications

• At least 5+ years’ experience as a Senior Project/Delivery Manager.
• Proven success in agile or waterfall project management.
• Experience working with Public Sector clients.

Responsibilities

• Oversee delivery of cloud-based deployments and client relationships.
• Provide direction to multidisciplinary teams and remove blockers.
• Manage project timelines and ensure high-quality delivery.

Skills

Project/Delivery Management

Leadership

Client Engagement

Resource Management

Communication

Problem Solving

Education

Relevant certifications: SCRUM Master, Agile Foundation/Practitioner, PMP, Prince II, APM

Tools

O365 Applications

Microsoft Project

JIRA

Salesforce

ServiceNow

Job description

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Methods is an established £100m Digital Transformation company, part of the Alten Group, which over the last 30+ years has provided innovative business and digital technology services. We have over 50 active clients, many of whom have been working with us for more than 10 years.

Since our establishment in 1990, Methods has partnered with various central government departments and agencies to transform public sector operations in the UK. Our mission is to improve and safeguard public-facing services, applying digital thinking to ensure citizen-centric public services.

Our human touch differentiates us from other consultancies, system integrators, and software houses. We focus on delivering what is right for our clients, supporting them passionately in project success, and working collaboratively to share skills and solve problems. At Methods, we enjoy our work, learn from mistakes, and have fun.

Primarily focused on the public sector, Methods is expanding into the private sector. The company was acquired by the Alten Group in early 2022.

Headquartered in central London with seven regional offices, we have over 300 colleagues. Our organization is structured around specific portfolio offerings and central support services. We deliver multidisciplinary, full-lifecycle services related to transitioning from legacy systems to modern, user-centric, cloud, and hybrid models. We are national leaders in combining user-centered digital service design with cloud-based open architecture and modern technology services.

Description

We are seeking a seasoned and well-rounded Senior Delivery Manager to join our Cloud Capability during an exciting growth phase. This role suits a professional with a strong background in agile, waterfall, and hybrid environments who thrives in leading complex deliveries.

The Senior Delivery Manager will oversee the delivery of cloud-based deployments, ensuring effective governance, and supporting account, commercial, and resourcing activities. They will maintain client relationships, work with teams to plan, manage, and deliver user-centered outcomes, and track progress.

This role involves resolving obstacles, delivering within scope, schedule, and budget, and ensuring high-quality delivery within costs.

The ideal candidate will have experience in both public and private sectors, with consultancy exposure. Strong team-building, stakeholder management, and business acumen are highly desirable.

Requirements

Responsibilities

• Act as the primary client contact, maintaining credibility and influence.
• Provide direction and oversight to multidisciplinary teams, removing blockers and facilitating progress.
• Lead transformation initiatives, adopting agile, waterfall, or hybrid practices.
• Contribute to resource management and staffing of deployments.
• Define delivery scope, goals, and milestones.
• Establish and maintain project timelines, ensuring completion on schedule.
• Diagnose delivery issues, initiate improvements, and monitor service quality.
• Manage risks, assumptions, issues, dependencies, and opportunities.
• Own senior-level issues and escalations, seeking resolution paths.
• Manage delivery status and communication, ensuring transparency.
• Ensure formal closure of deliveries, capturing lessons learned and benefits.
• Collaborate with internal support teams.
• Identify opportunities for expanding delivery and adding value.
• Develop work packages and statements of work aligned with client needs.
• Create a welcoming, inclusive team environment.

Skills

• At least 5+ years’ experience as a Senior Project/Delivery Manager in agile or waterfall environments.
• Proven success in delivery, operational, or project management.
• Strong leadership and consensus-building skills.
• Highly organized, detail-oriented, with multitasking ability.
• Excellent client-facing and engagement skills.
• Ability to quickly identify and resolve issues.
• Self-motivated with a flexible work approach.
• Strong communication skills, both oral and written.
• Experience working with Public Sector clients.
• Knowledge of Project/Delivery Management methodologies (Agile, Waterfall).
• Budget and resource management experience.
• Hands-on experience with O365 Applications.
• Eligibility for Security Clearance.
• Relevant certifications: SCRUM Master, Agile Foundation/Practitioner, PMP, Prince II, APM, Managing Successful Programmes.
• Familiarity with project and financial management tools (Microsoft Project, JIRA, Salesforce, etc.).
• Understanding of ITIL and operational use of ITSM products (ServiceNow, Remedy, etc.).

Benefits & Culture

We are passionate about our people and their development. Joining us offers:

• Opportunities to develop and grow your skills.
• Participation in impactful projects that make a societal difference.
• Inspiring leadership and a collaborative environment.

Additional benefits include access to LinkedIn Learning, management development programs, wellness support, flexible working options, social events, generous leave, volunteering days, pension schemes, bonuses, life assurance, private medical and travel insurance, enhanced parental pay, travel schemes, and more. For a full list of benefits, please visit our website.