Senior Delivery Manager

True9; Saltaire; Hybrid; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Hybrid role

Remote working

34 days off

Home office setup

Personal development budget

Team activity days

In-office days

Training/Certifications budget

Job summary

True9 in Saltaire, West Yorkshire, is seeking an experienced Senior Delivery Manager to lead the successful delivery of software projects across a portfolio of clients. This is a hands-on, delivery-focused role bridging technical teams and non-technical stakeholders.

The role is hybrid with remote working, offering £50,000 - £65,000 per year, full-time. You’ll coordinate discovery, scoping and realistic delivery plans, while building strong client relationships and ensuring quality and on-time

Qualifications

• You're an experienced delivery professional who combines strong organisation and commercial awareness with excellent client and team communication.

Responsibilities

• Lead multiple digital projects and long-term client engagements through the full delivery lifecycle, from discovery and planning through to launch and support.
• Act as a trusted delivery partner, building strong relationships and developing a clear understanding of each client’s objectives, priorities and constraints.
• Create clarity across delivery teams, encouraging ownership, accountability and proactive communication.
• Support the teams and clients in learning from delivery challenges and improving future ways of working.
• Lead discovery and scoping, turning client objectives and ambiguous requests into clearly defined requirements.
• Translate technical subjects into clear, accessible language for non-technical stakeholders.

Job description

We're looking for an experienced Senior Delivery Manager to lead the successful delivery of software projects across a portfolio of clients.

Hybrid with Remote Working | £50,000 - £65,000 | Full-time

Working within a technology consultancy, you'll bring clients, engineers and other delivery disciplines together around a clear and achievable plan. You'll be comfortable moving between strategic client conversations and the day-to-day detail required to keep delivery progressing.

This is a hands‑on delivery role, with much of it centred on helping clients shape requirements, define scope and work with technical teams to produce realistic estimates and delivery plans.

You do not need to have a technical background, but you must be technically curious and confident discussing software, integrations, environments, releases and technical risks. A key part of the role is bridging the gap between technical teams and non-technical stakeholders.

Your Role

• Lead multiple digital projects and long-term client engagements through the full delivery lifecycle, from discovery and planning through to launch and support.
• Act as a trusted delivery partner, building strong relationships and developing a clear understanding of each client’s objectives, priorities and constraints.
• Create clarity across delivery teams, encouraging ownership, accountability and proactive communication.
• Support the teams and clients in learning from delivery challenges and improving future ways of working.
• Lead discovery and scoping, turning client objectives and ambiguous requests into clearly defined requirements.
• Translate technical subjects into clear, accessible language for non-technical stakeholders.

About You

You're an experienced delivery professional who combines strong organisation and commercial awareness with excellent client and team communication.

You're comfortable operating in situations where not everything is fully defined. You can ask the right questions, bring structure to ambiguity and help a group reach practical decisions.

You understand that successful consultancy delivery involves balancing client needs, technical constraints, team capacity, quality, budget and commercial commitments.

Our office is based in Salts Mill, Saltaire - a historic, light-filled space that's become a natural hub for collaboration, focus and shared problem-solving. We value the energy and connection that come from spending time together, while recognising that remote working remains useful for focused work and flexibility.

This is an important role within the business, working closely with some of our largest clients. We're looking for someone who values spending time with the wider team and can join us in our Saltaire office a couple of days a week.

Being present will allow you to contribute fully to internal conversations, share context with colleagues and help shape how we continue to grow these important client relationships.

About True9

We're a ten-year-old, independent technology consultancy based in Saltaire, West Yorkshire. Our mission is simple: to help people and businesses thrive through technology.

We work with ambitious organisations on complex digital products, and we care deeply about delivering work that's reliable, high-quality and genuinely useful.

Why Join Us?

• Competitive salary (£50,000 - £65,000) with annual performance-based reviews
• Hybrid role, with remote working flexibility
• 34 days off, including Bank Holidays, plus your birthday off every year
• Home office setup - we'll provide the right equipment to get you started
• £500 personal development budget each year for training, events or certifications
• 2x offsite whole-team activity days per year
• 6x in-office whole-team days, held every other month
• 6x virtual whole-team catch‑up events, held every other month
• A vibrant and innovative work culture where your ideas genuinely matter
• On‑site parking and direct train and bus routes

True9 is proud to be an equal opportunity employer. We're committed to creating an inclusive and respectful environment for everyone, and we welcome applications from people with diverse backgrounds, experiences and perspectives.