Senior Delivery Lead

TN United Kingdom; Greater London; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Delivery Lead to drive high-quality solutions that save lives. This role demands collaboration with multi-disciplinary teams, ensuring effective delivery of complex technology changes. You will inspire and lead teams while managing resources and budgets, all within a supportive environment that values continuous learning and professional growth. Join a mission-driven organization where your contributions will directly impact the health and well-being of communities across the UK. Embrace the challenge and make a real difference in people's lives.

Benefits

27 days annual leave

NHS pension scheme

Flexible working opportunities

Continuous learning culture

Thrive program for personal growth

Qualifications

• Experience leading complex projects in the public sector.
• Expert knowledge in agile practices and user-centered design.

Responsibilities

• Accountability for delivery issues within the product centre.
• Leading and mentoring delivery managers and managing budgets.

Skills

Agile Project Management

User Centred Design (UCD)

Scrum Master

Public Sector Governance

Team Leadership

Education

Masters Level Education

Agile and Traditional Project Management Qualifications

Tools

Agile Tools

Project Management Software

Job description

Social network you want to login/join with:

This is an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. The work of NHS Blood and Transplant (NHSBT) is vital to every member of our population, our work impacts on almost everyone at some point in their lives. It is therefore critical that we are equipped to handle whatever challenges we are faced with in the future, and our Clinical Services teams are at the heart of this work.

Job Summary

As our senior delivery lead you will be working collaboratively to create the most ambitious high-quality solutions that will benefit the thousands of people who need our support every year.

We celebrate a forward-thinking approach to all that we do and it is against this backdrop that you could find the most interesting challenge of your career. You will be leading and working with our multi-disciplinary teams and reporting on progress to a wide variety of stakeholders ranging from board members to technical developers and suppliers.

Alongside the day job, you will form part of the product and delivery community of practice, working with heads of other product centres to ensure alignment in the organisation and sharing and learning experiences and best practice.

The post requires significant autonomy and initiative as well the ability to inspire a team. The post suits an individual who are confident in their ability to deliver, productive under pressure, takes ownership of deliverables but knows when to ask for approvals or guidance.

Clinical Services supports patients by providing a diverse range of testing laboratories, therapeutic services, blood stem cell collection and issue, and research and development activities. There are very few other jobs where you can use your skills and experience to save and improve the lives of patients with a whole range of diseases in the UK and across the world.

Note: This role offers a hybrid working option, primarily remote with occasional travel to main centres (Barnsley, Birmingham centre, Bristol Filton, Manchester Centre, Tooting Centre, Colindale Centre) based on business requirements. The base location will be finalized after the final interview outcome.

This vacancy may close sooner than the advertised deadline if we receive a high volume of applications, so we recommend applying early.

Main duties of the job

In this role you will be responsible as part of the Clinical Services product centre for the effective and safe delivery of complex, high-risk and profile technology change that will support the Clinical Services directorate. Your responsibilities will include:

• Accountability within the product centre as the main point of escalation of any delivery issues.
• Leading, coaching and mentoring delivery managers and associate delivery leads within the team and manage the delivery budget.
• Leading the delivery management capability that enables the product centre to effectively plan, schedule and deliver change into the live environment in a standardised and effective manner that can be adopted as best practice in the wider organisation.
• Ensuring that the capture, priority, approval, scheduling, scope, definition, design and delivery of planned change meets customer needs.
• Driving delivery to support the successful operation and continuous improvement of the service.
• Supporting and where required deputising for the Head of Product Centre, lead the delivery of products and services with accountability to the value of c. £2m.
• Establishing standards of agile practices for the Delivery Lead and Product Management community and looking to continuously improve the methods and tools they use.
• Working across the product lifecycle to deliver effective change (discovery to live) actively managing all risks, issues, dependencies and their associate mitigations.
• Providing subject matter expertise in digital delivery at all stages of the product lifecycle, translating complex customer needs into tangible deliveries and releases.
• Task management and planning to progress each initiative through from discovery to live, supporting the Product Managers throughout the product lifecycle.
• Ensuring all products and services meet the Government Digital and NHS Service Standards and assessments at time, cost and quality.

You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice

About You

Experience and Knowledge

• Experience of leading large-scale complex projects in the public sector, including working with public sector governance and assurance bodies
• Expert knowledge in agile and traditional delivery practices, tools and techniques, User Centred Design (UCD), Government Digital Service and wider industry
• Extensive experience leading and managing traditional and agile design and delivery teams across the product lifecycle
• Expert at building successful delivery teams and understanding team styles and how people work together, maintain, influence and motivate a team, give and receive feedback, facilitating the feedback loop
• Knowledge and understanding of health and social care, the NHS and its strategic direction, and relevant political drivers
• Act in the capacity of Scrum Master during daily sprints and manage conflicting priorities
• Experience of managing resources against and agreed budget

Qualifications and Training

• Educated to Masters level OR equivalent and experience in a similar field
• Recognised qualifications in agile and traditional project and delivery management methodology e.g. Agile Project Management, PRINCE2, Certified Scrum Master OR equivalent experience in agile project management and digital delivery
• Demonstrates commitment to own continued professional development (CPD)

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What we offer:

• NHSBT promotes flexible working opportunities where the role will allow.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
• We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

This vacancy will close at 23:59 on 5 th May 2025. This vacancy may close sooner than the advertised deadline if we receive a high volume of applications, so we recommend applying early.

Interviews are anticipated to be held on 20/21 st May 2025 subject to confirmation

For informal enquiries please contact Name: Julia Sault, Job Title: Senior Delivery Lead - Clinical Services, Contact Details: [emailprotected]