Senior Decision Scientist

Wealthify; Penarth; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

Join Wealthify as a Senior Decisioning Scientist in Penarth, Wales, where you will enhance customer engagement using data insights. Help shape the future of finance by delivering innovative communication strategies and driving business performance in a rapidly growing company.

Benefits

Annual bonus between 0-20% of salary

Private medical insurance

Death in service cover (x3 annual salary)

Income protection insurance

Company pension plan

Health and wellbeing support team

Social activities throughout the year

Free office gym

Free nearby parking

Games room

Qualifications

• Proven experience in Decisioning Science.
• Experience with SQL and Python.
• Excellent communication and stakeholder management skills.

Responsibilities

• Deliver a data-driven omni-channel communication strategy.
• Utilize data science to predict customer needs.
• Measure impact of customer communications.

Skills

Decisioning Science

SQL

Python

Communication

Stakeholder Management

Tools

Power BI

Google Analytics

Google Tag Manager

Google Big Query

Optimove

Pega

Adobe

Job description

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Welcome to Wealthify: an ambitious, multi-award-winning, online saving and investing service. Based in Penarth, Wales, we wantto inspire anyone tobuild theirfuture wealth, by making it easy for people to do more with their money.

Our team isengaging, inquisitive,and inclusive, reflecting many different backgrounds and beliefs. We’re growing rapidly, which is why we're looking for talented, purpose-drivenpeople who want to useand developtheir skills to deliver an awesome experience to ourcustomers.

And if that sounds like you, why not read more below?

The role

The newly formed Data and Analytics team will play an important role in Wealthify’s growth ambitions as it moves from start-up to scale-up.

We want to transform the way we communicate with our customers. To gain deeper understanding of their relationship with us including their digital journeys. To use insight and analytics to help design new products and propositions that support our customers and help them to grow their wealth. To provide intelligence to the business that enables them to make the right strategic decisions to drive business performance and improve customer experience.

In your role as Senior Decisioning Scientist you’ll

• help deliver a data driven omni-channel communication strategy, delivering systemic comms sent to the right customers, for the right reasons at the right time to convert more prospects, cross-sell and better retain our customers.
• build timely triggers based on indicators of customer need.
• utilise our data science capability to predict likelihood to convert.
• create insight to inform messaging and how we segment our customers.
• measure the incremental impact of our customer communications.
• help to deliver programmes of test and learn across customer communications, set up to be measurable.
• take technical information and translate effectively into comprehensive, relevant and useful presentation/communication.

What we’re looking for

We value simplicity, communication, teamwork, trust, and confidence. These core values are what make us tick and keep us all on the same page; not just with how we work individually, but how we engage with each other and the service we offer.

• Proven experience in Decisioning Science, preferably in a start-up or fast-paced environment and/or within Financial Services.
• Evidence of having delivered programmes of omni channel customer contact to generate income.
• Evidence of having applied data science modelling techniques to improve
• Experience in the following or similar: SQL and Python programming languages Multichannel communications platforms like Optimove, Pega or Adobe Google Analytics, Google Tag Manager, Google Big Query - not essential but useful Power BI (or similar) Working in Public Cloud environment, preferably Azure.
• Excellent communication skills and stakeholder management; the ability to consult and provide insights and recommendation to senior stakeholders.
• Proven ability to take initiative and be innovative.

What we give you in return

• Competitive salary of up to £60,000.
• 24 days' holiday a year, plus bank holidays (you’llearn an extra day holiday for each full year you’re with us,up to28 days).
• Hybrid/remote working options.
• Flexible working hours,in line with business needs.
• Buy and sell up to 5 days of holiday per year.

And we have plenty of perks, too!

• Annual bonus between 0-20% of your annual salary,which is linked toboth company and individual performance.
• Private medical insurance.
• Death in servicecover(x3 yourannual salary).
• Income protection insurance.
• Company pension plan.
• Healthify: a teamto supportthe health and wellbeing of all staff atWealthify.
• Ministry of Fun: providing plenty ofsocialactivities andevents throughout the year.
• Offices in the picturesque Penarth Marina.
• Free office gym.
• Free parking nearby.
• A collaboration spaceandgamesroom.

We’re aresponsible company,and are constantly working to improve our culture, ethics, impact on the environment,and contribution to charitable causes.

This isa fantastic opportunityfor the right personto join a dynamic, fun,and friendly company. Ifthis job sounds perfect for you andyou’dlike toapply,please sendyour CV to[emailprotected] .