Senior Datacentre Technician

JR United Kingdom; Slough; On-site; GBP 25,000 - 38,000; Full time

Job summary

A leading technology company is seeking a Datacentre Technician for a shift role at their Docklands facility. This position involves supporting server hardware, collaborating with multi-disciplinary teams, and ensuring adherence to Health & Safety standards. Ideal candidates should have data center experience and a strong background in systems administration and structured cabling.

Qualifications

• Basic knowledge of data center design, including electrical and cooling plant.
• Strong structured cabling skills on fibre & copper.
• Experience in hardware diagnosis and break/fix.

Responsibilities

• Install, monitor, maintain, and support production server hardware.
• Provide technical solutions in a timely manner.
• System board level repair and fault diagnosis.

Skills

Data Center experience

Hardware repair

Networking fundamentals

Systems administration

Structured cabling skills

Job description

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This is a shift role, rotating weekly from early (7am-3pm) to late (3pm-11pm), based in Docklands.

Oracle is a global leader in cloud technology, providing cutting-edge solutions to help businesses transform and innovate. Our Oracle Cloud Infrastructure (OCI) team is dedicated to building secure, scalable, and highly performant cloud services.

This is a great opportunity for a Datacentre Technician to progress in their career in the hyperscale cloud context.

Responsibilities:

Working on 24/7 shift basis, act HW as support expert liaison to other technical teams & non-technical teams (e.g.: networking, compute, compliance, business operations)

• Understand internal customer problem and provide technical solution in timely manner
• Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware
• System board level repair and fault diagnosis to SLAs
• Planning and commissioning new rack positions
• Involvement with the design and commissioning of new whitespaces
• Structured cabling installation is a significant part of this position
• Keep up with the latest technologies and apply them appropriately
• Adherence to defined Health & Safety processes at all times
• Working as part of a multi-disciplinary team without friction
• Additional on premise work at customer locations may be required

Preferred Skills:

• Required Data Center experience:
• Basic knowledge of data center design, including electrical and cooling plant & operation thereof
• Basic knowledge of airflow management (hot aisle, cold aisle, containment etc.)
• Rack, stack equipment including commissioning of new racks
• Strong structured cabling skills on fibre & copper (e.g. looming, term & test)
• Required systems & hardware expertise:
• Systems administration (Linux and/or Windows Servers)
• Hardware repair, diagnosis & break / fix
• Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
• IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
• Base Operating System Installs and configuration
• Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veteran status.