Senior Data Officer

Old Moat; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

Manchester City Council seeks a dynamic individual for a data management role within the Performance Research & Intelligence service. This position will focus on enhancing data accessibility and reporting while collaborating with multiple teams to support operational decisions that impact residents' lives.

Qualifications

• Exceptional communication skills to translate business into technical requirements.
• Strong project management skills for planning and task management.
• Good technical skills for working with data pipelines.

Responsibilities

• Lead data management and reporting from Controcc for social care services.
• Develop data pipelines and produce reports using SQL and reporting tools.
• Collaborate with various service areas to improve data usage and management.

Skills

Communication

Project Management

Data Technical Skills

Data Analysis

Stakeholder Engagement

Innovation and Technology

Tools

SQL

Business Objects

PowerBI

Tableau

Job description

This role is within the Performance Research & Intelligence (PRI) service in Manchester City Council. PRI’s core function is “to ensure decision makers in Manchester have the evidence and intelligence they need to shape strategic and operational thinking, and to demonstrate the impact those choices have on our priorities.” This role supports this function by ensuring the data we need for evidencing decisions are structured and accessible to a wide range of staff.

The PRI service delivery is set out across three thematic multidisciplinary teams (People, Place, Core). The role will be in the People team and will report to a Performance and Insight Manager.

This newly established role that will take the lead on the data management and reporting from Controcc*, one of our key systems in Manchester City Council. The role will work closely with colleagues in PRI, Finance, ICT and Social Care Services to develop the data management and reporting needs. This will provide the chance to influence how services use data to make a real difference to how they operate and their strategic decision making.

The successful candidate will have the exciting opportunity to change the way we utilise the power of the data in our systems by working collaboratively with various service areas to understand needs and develop the solutions that will make a real difference to how we work and the lives of our residents.

*Controcc is a module within our social care case management system that is used for the contracting and financial management of social care services. System C provide this case management system for social care and education services in Manchester.

The role will provide the opportunity for you to showcase and develop a range of skills from the more technical data engineering work such as developing data pipelines, writing SQL queries to producing reports using tools such as Business Objects and PowerBI, to building relationships with different service areas and influencing improvements in data management and reporting.

In particular we are looking for people with skills and experiences across these areas:

• Exceptional communication skills, written and verbal who can translate business requirements into the technical requirements that enable data to be extracted from systems and presented accurately and efficiently
• Highly motivated, enthusiastic and assertive, and able to demonstrate the Our Manchester behaviours in their approach to work
  Strong project management approach to your work, identifying requirements, planning tasks to managing your own work
• Good ICT and data technical skills for working with data and data pipelines such as writing SQL queries, understanding data marts, and the organisation and formatting of data
• Experience of developing data, performance and dashboard reports in reporting software such as Business Objects, PowerBI, Tableau or similar
• The ability to nurture strong relationships with team members, stakeholders and external partners
• An interest in innovation and Technology and willingness to learn and apply new skills within their role
• Able to demonstrate sound professional judgement and the ability to handle competing priorities whilst maintaining Data Protection and information security guidelines
• Experience of working with different parts of the Council that deliver services and understanding how they use data to support the delivery of their services.

Experience or knowledge of working with Controcc, financial data reporting or social care services would be advantageous in this role but not essential as full training and development will be provided.