Senior Data Center Process Engineer & Operations Lead

Oracle; United Kingdom; On-site; GBP 55,000 - 75,000; Full time

Job summary

Oracle is seeking a technically skilled writer and process engineer to craft and maintain operational procedures for Data Center Operations across regions. You will translate complex concepts into scalable documentation, supporting incident response and ongoing improvements.

The role emphasizes governance, knowledge management, and cross‑functional collaboration to drive standardized, repeatable workflows that reduce risk and accelerate onboarding.

Qualifications

• Proven ability to translate complex technical concepts into clear, actionable documentation.
• Experience creating operational procedures, runbooks, and engineering standards.

Responsibilities

• Serve as a technical author and process engineer for Data Center Operations, creating and maintaining operational procedures, standards, runbooks, knowledge articles, and engineering documentation.
• Translate complex technical concepts, troubleshooting activities, and operational practices into clear, actionable documentation for global audiences.
• Analyze existing workflows and operational practices to identify documentation gaps, process inefficiencies, and opportunities for standardization.
• Design, document, and implement new operational processes that improve consistency, scalability, efficiency, and operational readiness.
• Partner with technicians, engineers, program managers, and SMEs to capture institutional knowledge and convert it into sustainable operational procedures.
• Establish documentation standards, governance, and review processes to ensure accuracy, quality, consistency, and long-term maintainability.
• Drive continuous improvement initiatives by leveraging operational data, incident trends, lessons learned, and stakeholder feedback to refine procedures and workflows.
• Lead documentation efforts resulting from incident response, RCAs, region expansions, infrastructure deployments, and operational changes.

Skills

Technical writing

Process engineering

ITIL

Documentation governance

Knowledge management

Cross-functional collaboration

Analytical thinking

Education

Bachelor's degree in IT/CS

Tools

OCI

Linux

Job description

Oracle is seeking a technically skilled writer and process engineer to craft and maintain operational procedures for Data Center Operations across regions. You will translate complex concepts into scalable documentation, supporting incident response and ongoing improvements.

The role emphasizes governance, knowledge management, and cross‑functional collaboration to drive standardized, repeatable workflows that reduce risk and accelerate onboarding.