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Job Responsibilities
- Oversee the installation (rack, stack, and cabling), configuration, and deployment of data center equipment deployed to Fastly data centers worldwide.
- Assist in training new hires and mentoring existing team members in current and new skill development.
- Order and handle cross-connect circuit installs/de-installs, configure BGP, and update internal circuit records.
- Organize and prioritize daily workload using the JIRA issue tracker.
- Write and publish SOW / SOP for internal Fastly documentation for DCI and other Fastly teams.
- Ensure hardware is onsite to enable team productivity; work with Procurement to resolve logistic issues impacting timelines.
- Guide remote hands personnel and third-party vendors for tasks such as POP deployments, hardware replacements, cable installations, and troubleshooting.
- Collaborate with Datacenter Engineers, supporting complex problems as a middle point of escalation.
- Participate in Fastly’s on-call pager rotation.
Qualifications
- 10+ years supporting data center operations at an ISP, hosting provider, or similar.
- Experience with DWDM architecture.
- Expert knowledge of power and network cabling standards (NEMA, IEC, ANSI/TIA); skills in crimping copper patch cords and troubleshooting fiber optic cabling.
- Experience working with third-party vendors for PoP installations and hardware repairs.
- Proficient in Linux.
- Experience with hardware from Hyve, HPE, Dell, Arista, Ciena, Cisco.
- Proven data center engineering experience with rotations and 24/7 operations.
- Ability to read/write installation documentation (documents/drawings/spreadsheets).
- Knowledge of safe working practices and ability to document them.
- Ability to lift heavy equipment.
- Flexibility to work days/nights/weekends/holidays as needed.
- Willingness to travel up to 15%.
Preferred Skills
Knowledge of Bash or Python scripting languages.
Work Location & Travel
Remote, UK, preferably London area. Travel as required by role or manager's request.
Compensation
Salary range of £85,000 - £105,000 plus bonus, equity, and benefits.
Why Join Fastly?
- We have a huge impact with a growing user base and support causes close to employees' hearts.
- Distributed teams with global presence; in-person orientation in San Francisco.
- Committed to diversity and inclusion.
- Passionate culture with diverse interests and backgrounds.