Senior Data Analyst, Financial Health

Jackalope Digital LLC; Cardiff; Hybrid; GBP 76,000 - 95,000; Full time

Benefits offered by this job

Incentive awards

Relocation assistance to the UK

Visa sponsorship

Flexible working hours

Learning budget £1,000

Job summary

Monzo is seeking a Senior Data Analyst to join our Financial Health squad. You will deliver data-driven insights, build Looker dashboards, and partner with product, data science and engineering teams to support customers in financial difficulty.

You’ll ensure reporting accuracy for regulators and drive improvements in data quality across the Borrowing portfolio. The role offers a mix of hands-on analytics, cross-functional collaboration and flexible working within the UK.

Qualifications

• Experience turning data into actionable insights to support product decisions.
• Strong SQL and data modeling skills with a track record of dashboards/reports.
• Ability to partner with Product, Data Science and Eng teams in an agile environment.

Responsibilities

• Generate insights that can drive the direction of our Financial Health strategy through proactive analysis.
• Develop and maintain Looker dashboards, reports and metrics for Financial Health outcomes.
• Ensure accurate reporting to third parties and regulators.
• Lead data projects to improve accuracy, efficiency and accessibility of our data.
• Collaborate with Product Managers, Engineers and Data Scientists on data-driven initiatives.

Skills

Data analysis

SQL

Stakeholder collaboration

Agile methodologies

Regulatory awareness

Tools

Looker

BigQuery

dbt

Python

Go

Google Cloud Platform

AWS

Job description

Cardiff, London or Remote (UK) | £76,000 to £95,000 + Incentive Awards tied to your performance + Benefits|Data Team, Borrowing

About our Financial Health Team:

We are scaling up our Data and Credit team to support the rapid growth and evolution of our portfolio. We are looking for a Senior Data Analyst to join our Financial Health squad who are focused on supporting customers in financial difficulty.

As a Senior Data Analyst, you’ll be working in collaboration with Product, Data Science and Analytical Engineering peers on data-driven insights and initiatives. We’re looking for an experienced Senior Data Analyst with hands-on experience who can bring fresh thinking and new ways to inspire the team and our customers.

What you’ll be working on:

As a Senior Data Analyst you will partner with Product Managers, Engineers, and Data Scientists in an agile product environment. You’ll champion the use of data and bring ideas to life through a rigorous analytical approach. Your work will focus on improving the support we offer to customers in financial difficulty, ensure our operational processes are well controlled and we meet regulatory requirements.

At Monzo we believe there’s a better way to do banking - we care deeply about our customers, are innovative and execute quickly.

Our mission is to revolutionise the way people manage their finances by putting them in control and promoting their financial wellbeing. Our Borrowing business is growing rapidly (both on our existing products, and with the planned launch of new products). We aim to create a genuine feel-good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal.

Your day-to-day:

• Generate insights that can drive the direction of our Financial Health strategy through proactive analysis
• Bring data-driven rigour to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life
• Work and advise on Financial Health’s global expansion strategy
• Develop and maintain Looker dashboards, reports and metrics that assess business and customer outcomes within Financial Health
• Ensure accurate reporting to third parties and regulators
• Build and maintain controls to ensure our business processes are running as intended
• Lead projects to improve the accuracy, efficiency and accessibility of our data

Locations & flexible working

Our main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles.

We love meeting in person, but there’s no pressure to come into the office, even if you’re nearby. You’ll do your best work where you feel most comfortable.

We value flexibility, connection, and wellbeing. You’ll have the freedom to work in a way that fits your life, whether that’s school drop-offs, avoiding rush hour, or making time for what matters most.

Work the way that works for you at Monzo!

Our technology stack:

Our Data team's mission is to Enable Monzo to Make Better Decisions, Faster

At the core of this mission sits our data platform. We're great believers in powerful, real-time analytics and empowerment of the wider business. Our engineers collect analytics events from their microservices, and upload these into our Data stack for analysis. We optimise for simplicity and re-usability – all our data lives in one place and is made available via our data warehouse in Google BigQuery.

We rely heavily on the following tools and technologies (note we do not expect applicants to have prior experience of all them):

• Google Cloud Platform for all of our analytics infrastructure
• dbt and BigQuery SQL for our data modelling and warehousing
• Python for data science
• Go to write our application code
• AWS for most of our backend infrastructure

You should apply if:

• What we’re doing here at Monzo excites you!
• You are passionate about using data to improve and inform business decisions
• You’re motivated by solving challenging problems, and communicating and collaborating closely with subject matter experts on those solutions
• You’re excited by the opportunity to work autonomously to impact the future of a fast growing, ever evolving business
• You’re as comfortable getting hands-on as taking a step back and thinking strategically
• You are experienced with using a variety of Data Analysis tools. You know when to pick the right tool, and can help others do the same
• You have a solid grounding in SQL
• Experience in Financial Health is a plus, but not required.

We're on the look out for L40 Senior Data Analysts at the moment, you can read more in our Data Progression Framework

The Interview Process:

Our interview process involves 4 main stages. We promise not to ask you any brain teasers or trick questions!

• 30 minute recruiter call
• 45 minute initial call
• Take home task
• 2 x 1-hour video calls, including a technical case study

Our average process takes around 3-4 weeks but we will always work around your availability.

What’s in it for you:

£76,000 to £95,000 + Incentive Awards tied to your performance + Benefits

We can help you relocate to the UK

We can sponsor visas

This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

Learning budget of £1,000 a year for books, training courses and conferences

And much more, see our full list of benefits here