Senior Data Analyst - DWP Digital - Multiple Locations

Learning People; Birmingham; Hybrid; GBP 55,000 - 67,000; Full time

Job summary

An established industry player is seeking a talented Data Analyst to lead the development of management information products. In this pivotal role, you will oversee a team of analysts and guide various departments in creating effective data solutions. Your expertise will help drive continuous improvement and ensure that MI standards are met across the organization. With a focus on collaboration and innovation, this position offers the opportunity to make a significant impact on the services that millions depend on. Join a forward-thinking environment that values your contributions and supports your professional growth.

Benefits

Flexible working patterns

Generous annual leave

Health and wellbeing support

Funded learning and development

Employee Assistance Programme

Enhanced maternity and parental leave

Interest-free season ticket loans

Cycle to work scheme

Employee discount scheme

Diverse professional networks

Qualifications

• Experience in leading data analysis projects and teams.
• Ability to communicate complex data insights effectively.

Responsibilities

• Oversee development of data analysis products meeting stakeholder needs.
• Coach teams across DWP on MI product development.

Skills

SQL

PowerBI

Data Analysis

Team Leadership

Stakeholder Engagement

Education

Bachelor's Degree in Data Science or related field

Relevant Certifications (e.g., Data Analysis)

Tools

Power Query

DAX (Data Analysis Expressions)

Job description

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Job Description
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Job summary

At DWP Digital, we design and develop digital user-friendly digital services that enable millions of people to access the help, advice, and financial support they need. Almost everyone in the UK relies on our digital services at some point in their lives.

DWP needs the right intelligence for it to be able to deliver its services and continually look to improve them and do this in as efficient way as possible. MI (Management Information) is an integral part of providing the intelligence to enable this. DWP MI provides the strategic capability for MI reporting and visualisations across the entire Department. Supporting many teams across DWP in self-developing their own MI, whilst also providing the option for areas of DWP to commission MI to be developed for them.

Our Data Analyst community have a key responsibility in providing the right skills and talent to ensure the effective development of MI across DWP Digital.

Please note - As part of the role, you may be required to travel regularly to the other digital hubs. The frequency of this will be discussed further should you be successful.

Job description

As a Data Analyst, you will:

Be responsible for overseeing the development of data analysis products which meet stakeholder needs to agreed timescales, as well as setting out a strategy and approach for how the team cascades knowledge and coach teams right across DWP to do their own MI developments.

Support continuous improvement of MI development standards and provide leadership to develop the broader MI developer community across DWP, providing technical guidance alongside other data analysis functions for stakeholders.

Have line management responsibility for up to five data analysts.

Work within our MI Support Hub and will have the fantastic opportunity of being able to guide and coach hundreds of teams across DWP, cascading skills and knowledge on how to best develop MI products. This is because many of the teams that engage with DWP MI and build products on our platform are doing so on a best endeavours basis.

Be responsible for steering and coaching such teams, and managing other data analysts, deploying them to best effect to achieve this outcome. It really is an opportunity to have a widespread impact across DWP.

Person specification

See selection process for further details.

If you would like to learn more about the role, please contact [e-mail].

Benefits

Alongside your salary of £55,557, Department for Work and Pensions contributes £16,094 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We also have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave - at least 25 days on entry, increasing up to 30 days over time (pro-rata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 year's continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women's Network, National Race Network, National Disability Network (THRIVE) and many more.

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Salary Information

Pay for this role is from £55,557 to £66,058.

The maximum salary for the grade is £66,058, however a Digital Allowance of up to £7,292 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could be retained, amended, or removed.

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.

Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.

Existing Civil Servants who gain promotion may move to the bottom of the grade pay scale or 10% increase in salary whichever would be the greater.

Things you need to know

Selection process details

Stage 1: Application

Your application will consist of three parts:

1. A Personal Details application form.

2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed in line with the essential criteria below:

• Proven ability to inspire, engage, and lead teams, shaping strategy while incorporating diverse perspectives to drive continuous improvement.
• Committed to personal growth and actively supporting the development of others through coaching, mentoring, and feedback.
• Experience in builds effective relationships across teams and stakeholders, fostering inclusive teamwork and a positive, respectful working culture.
• You can use the most appropriate medium to visualise data to tell compelling stories that are relevant to business goals and can be acted upon. You can present, communicate and disseminate data appropriately and with influence
• SQL and PowerBI, including data modelling, DAX (Data Analysis Expressions), Power Query, and report/dashboard creation.

3. Personal statement - up to 500 words. Use the personal statement box to give us your response to the question below:

• Talk us through a time where you have managed a team of data analysts or stakeholders responsible for the design and development of MI products. We want to understand how you set a coherent approach to doing this, such as the design principles and standards they needed to adhere to, and how your expertise and experience helped position you to lead them to implement this. Explain any challenges or issues you faced, and how you resolved them, and the technical approach you defined and coached for others to deliver.

The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria.

You will be provided with one combined overall assessment score for both your CV and Personal Statement.

An initial sift will be conducted using the personal statement. Candidates who pass the initial sift will progress to a full sift.

For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

Note to Candidates:

To be successful in all criteria, you must provide as much information and detail as you can, explaining in your own words what you did, and how you did it.

Please refer to the 'At Application Stage' AI guidance on https://www.civil-service-careers.gov.uk/dwp-ai-candidate-guide/ when completing your application.

Important Information

• You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form.
• Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
• If your employment history/personal statement contains any personal details your application will be withdrawn.
• We recognise that AI may be helpful when applying for this role, but it is important to use it in the right way. Read the DWP AI Candidate Guide to understand how you can make the best use of GenAI while ensuring your application remains authentic and effective.

Stage 2: Interview

If you're successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria.

You will be asked to do a 10 minutes presentation on the question detailed within the personal statement.

Interviews will take place from late May 2025.

Sift and interview dates to be confirmed.

Furthe Information:

Find out more about Working for DWP

If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.

A reserve list may be held for a period of 6 months from which further appointments can be made.

All successful candidates and those placed on reserve will be posted in merit list order by location.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via [e-mail] as soon as possible before the closing date to discuss your needs.

Complete the "Reasonable Adjustments" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.

For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name :Caicy Sandford
• Email :[e-mail]

Recruitment team

• Email :[e-mail]

Further information

Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: https://careers.dwp.gov.uk/how-we-recruit/.

Attachments
DWP Terms and Conditions January 2024 Opens in new window(docx, 17kB)
Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window(docx, 67kB)

Requirements

APPLY THROUGH THIS LINK ONLY OR YOUR APPLICATION WILL NOT COUNT