Senior Cyber Claims Specialist

AXIS Capital; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

AXIS Capital is seeking a Senior Cyber Claims Specialist to manage global cyber claims while mentoring junior staff. This role demands technical expertise in cyber claims, a deep understanding of the London Market, and effective communication skills. Join AXIS to contribute to a leading international insurance provider.

Benefits

Comprehensive medical plans

Health and wellness programs

Retirement plans

Tuition reimbursement

Paid annual leave

Qualifications

• Understanding of the London Market in relevant classes of business.
• Specific technical cyber experience.
• Good understanding of claims handling practices.

Responsibilities

• Handle cyber claims for global clients.
• Mentor junior team members.
• Report on cyber claims themes and developments.

Skills

Excellent written communication

Excellent verbal communication

Organisational skills

Technical proficiency

Education

Legal qualification (preferred)

Tools

Excel

Word

PowerPoint

Job description

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This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Senior Cyber Claims Specialist
Job Family Grouping: Claims
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How does this role contribute to our collective success?

This role presents the opportunity to join a leading cyber insurer in a senior claims handling capacity.As a senior claims specialist, the successful applicant will be a key member of the team not only handling complex cyber and tech E&O claims, most often in a lead capacity, but also providing assistance and mentoring to more junior members of the team.Alongside this, the successful applicant should have a keen interest in cyber and work closely with the Head of Cyber Claims International, to report on cyber claims themes and developments affecting both AXIS and the cyber insurance market as a whole.

What will you do in this role?

Handle cyber claims for a broad range of clients worldwide, written in the Global Cyber & Technology unit and reporting to the Head of Cyber Claims International.

Work closely with clients, TPA service providers, external legal advisors and specialist vendors, market leaders and brokers, ensuring a premier claims service to clients is maintained.

The candidate will be accustomed to either handling or broking cyber claims and will have a working appreciation of the practical application of first and third party cyber coverages, reserving evaluations, cyber risk management considerations and, the roles and responsibilities of the various vendors typically engaged following a cyber incident.

Handle Lloyd’s syndicate as well as company claims.

Assist and oversee complex cases with more junior colleagues.

Liaise with respective underwriters on wording / policy issues, vendor expert panels, provide claims information and attend client meetings as appropriate.

Identify and analyse legal and market developments and report those developments and their potential impact to relevant stakeholders.

Provide claims intelligence and feedback on vendors to the Cyber Risk Advisory team and Incident Commander, and assist in various related projects as necessary.

You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.

About You:

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What you need to have:

An understanding of the London Market in the relevant classes of business.

Specific and related technical cyber experience.

A good understanding of claims handling practices, procedures and techniques.

Excellent written and verbal communication skills to liaise with customers, other relevant stakeholders and service providers.

Good independent organisational skills.

Good technical proficiency with Excel, Word and PowerPoint.

What we prefer you to have:

Ideally will have worked in a syndicate or company in a lead capacity, or at a broker as a claims advocate / negotiator and gained sufficient practical experience in the marketplace to independently perform the above duties and responsibilities.

Knowledge of CLASS/ECF2 preferable.

Legal and/or professional qualification an advantage but not essential.

Experience in TPA management and oversight.

Role Factors:

In this role, you will typically be required to:
Be in the office 3 days per week, or subject to manager discretion.
Travel on business occasionally, as needed.

What we offer:

You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.