Senior CX/UX Designer

Wolters Kluwer; South Hams; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading fintech company based in the UK is seeking a Mid-Weight Product Designer to shape tools that enhance financial experiences. This role involves leading design for new features, collaborating with product teams, and optimizing user experiences across various platforms. Ideal candidates will have strong UI/UX skills and 5+ years of relevant experience. Contact Carl Rigby at carl.rigby@ for more details. Applicants may need to appear onsite during recruitment.

Qualifications

• 5 years’ experience in a UI/UX role or 7+ years in another digital role with transferable skills.
• Experience collaborating in agile software teams.
• Portfolio showcasing end-to-end design projects.

Responsibilities

• Lead design for new features and workflows across various platforms.
• Ensure consistent design across platforms by applying and extending the design system.
• Conduct usability testing and incorporate insights into design iterations.

Skills

Visual design skills

Interaction design skills

Collaboration in global teams

Attention to detail

Excellent communication skills

Tools

Figma

Sketch

Adobe

InVision

Job description

About The Role

We’re looking for a Mid-Weight Product Designer to join the Global Platform Design Team at a leading fintech company. Based in the UK and reporting to the Head of Global Platform Design, you’ll play a central role in shaping tools that simplify the work of accountants—and by extension, improve financial experiences for millions of people worldwide.

Your role will be to seamlessly incorporate new features and innovations into our various product platforms. You’ll work closely with product managers, engineers, other designers, and user researchers to ensure our solutions not only meet but exceed customer needs. With a strong focus on user-centred design, you’ll help integrate our design ethos into a cohesive, user-friendly experience across multiple systems.

You’ll contribute to design efforts across a diverse ecosystem of platforms, including:

• MyAccount
• Support Portals
• Documentation Management Systems
• AVA

This list is illustrative, not exhaustive, and will evolve as we continue our consolidation and digital transformation journey.

This Role Is Perfect For Someone Who

Has strong visual and interaction design skills, and can untangle complex workflows across multiple enterprise and custom platforms. Thrives in global, cross-functional collaboration. Balances design craft with pragmatism, moving confidently from concept to delivery. Brings a structured approach to design documentation, iterations, and system consistency.

Key Responsibilities

• Lead design for new features and workflows across S.T.E.P MyAccount, Support Portals, Sitecore, and AVA.
• Ensure consistent, cohesive design across platforms by applying and extending our design system.
• Collaborate with the Global Platform Design Team, product managers, engineers, and user researchers to deliver user-centred solutions.
• Conduct usability testing, analyse findings, and incorporate insights into design iterations.
• Optimise responsive experiences across web and mobile.
• Produce polished prototypes, specifications, and documentation for smooth developer handover.

Support the organisation’s digital transformation efforts, helping consolidate systems into a more unified client experience.

Essential Skills & Experience

• Strong proficiency with design/prototyping tools (e.g., Figma, Sketch, Axure, Adobe, InVision).
• Portfolio showcasing end-to-end design projects, ideally across complex platforms or enterprise systems.
• Strong self-organisation and attention to detail.
• Experience collaborating in agile software teams.
• Excellent communication skills with the ability to engage global stakeholders and explain design decisions.
• 5 years’ experience in a UI/UX role (or 7+ years in another digital role with transferable skills).

Desirable Skills

• Experience designing within Salesforce, Sitecore, or custom-built enterprise platforms.
• Ai Prompt Engineering
• F.E. coding experience
• Experience evolving or extending design systems.
• Strong visual/motion design or microcopy skills.
• Background in technology, HCI, or fintech.
• Interest in designing for global scale and regulatory complexity.

For more details please contact Carl Rigby at [e-mail]

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.