Senior Customer Success Manager at Hyper Growth Video Advertising Platform

Grey Matter Recruitment; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in contextual video advertising in London seeks a Senior Customer Success Manager to join their growing team. This role involves owning campaign performance, mentoring juniors, and driving success for high-profile clients like Meta and Twitter. Candidates should have a solid understanding of the AdTech landscape and strong analytical skills.

Qualifications

• Good understanding of the AdTech space.
• Confident working across different DSPs.
• Able to use Excel at an advanced level.

Responsibilities

• Own campaign performance and success.
• Create strategies for continued client success.
• Mentor junior team members.

Skills

Programmatic specialist

Strong analytical skills

Mentoring

Job description

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Senior Customer Success Manager at Hyper Growth Video Advertising Platform, London

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Client:

Grey Matter Recruitment

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

91804f920638

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Exciting opportunity to join the global leader in the contextual advertising space as part of their scaling team in London.

The Role:

This is a highly impactful role, working closely with the Head of Customer Success to deliver success for a portfolio of high-profile global brands.

• Own campaign performance and success
• Client champion; creating strategies for continued success
• Clear and diverse progression route, with extensive onboarding and training
• Mentoring junior team members

The Company:

This market leader in contextual video advertising works closely with both agencies and global brands to maximise their digital video campaigns.

• Impressive client list including: Meta, Twitter, eBay, Lego and Apple
• Privately owned and profitable
• Global presence with offices across Europe, the US and MENA

Desired Skills and Experience:

The Senior Customer Success Manager will have a good understanding of the AdTech space, with the desire to join a fast-growing organisation.

• Programmatic specialist; confident working across different DSPs
• Rich Media experience an added bonus!
• Strong analytical skills; able to use Excel at an advanced level
• Mentoring junior team members would be beneficial, but not essential!