Senior Customer Service Advisor - Sales

Jewson; Ivybridge; On-site; GBP 22,000 - 28,000; Full time

Job summary

Jewson, a leading building materials distributor, is looking for a Senior Customer Service Advisor in Ivybridge. The role involves developing customer relationships, supporting sales through various interactions, and contributing to a collaborative team environment. Competitive salary and numerous perks available.

Benefits

Retirement Savings Plan

Life Assurance

Employee Discount

Health Consultation Services

WorkPerks Discounts

Wellbeing Centre Access

Qualifications

• Experience in a customer-facing environment.
• Ability to build relationships with customers.
• Passion for working with people.

Responsibilities

• Provide proactive advice and solutions to customers.
• Process customer orders and payments using in-house systems.
• Maintain stock levels and carry out regular stock counts.

Skills

Customer Service Experience

Positive Attitude

Interpersonal Skills

Education

Industry Experience Preferred

Job description

Join or sign in to find your next job

Join to apply for the Senior Customer Service Advisor - Sales role at Jewson

2 days ago Be among the first 25 applicants

Join to apply for the Senior Customer Service Advisor - Sales role at Jewson

Are you based in the Ivybridge area? Do you have a passion for working with people?

Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Senior Customer Service Advisor- Sales who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).

Branch Address: Mill Close, Ivybridge, PL21 9GL

Branch Opening Hours: 7.00 – 4.30 Monday to Friday and every other Saturday morning 8-12

Key Responsibilities

• Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
• Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey
• Keep the branch looking clean and tidy, to make a great first impression on our customers
• Maintain stock levels, carrying out regular stock counts
• Work with colleagues to suggest opportunities for improvement
  
  

What’s in it for you?

• Retirement Savings Plan (Pension) – with Legal & General
• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
• WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
• Employee Discount
• Refer a Friend scheme
• Wellbeing Centre via WorkPerks
• New Reward and Recognition programme – launching soon!
  
  

Required Skills And Experience

• Previous industry experience preferred but not essential
• Experience in a customer facing environment
• Passion for working with people
• A positive can-do attitude
  
  

About Us

At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wholesale Building Materials

Referrals increase your chances of interviewing at Jewson by 2x

Sign in to set job alerts for “Senior Customer Service Advisor” roles.

Ivybridge, England, United Kingdom 3 days ago

Part Time Agent, Airport Operations - Antigua ANU

Torpoint, England, United Kingdom 1 day ago

Plymouth, England, United Kingdom 1 week ago

Plymouth, England, United Kingdom 3 weeks ago

Plymouth, England, United Kingdom 1 month ago

Plymouth, England, United Kingdom 15 hours ago

Ivybridge, England, United Kingdom 17 hours ago

Plymouth, England, United Kingdom 1 day ago

Plymouth, England, United Kingdom 6 days ago

Plympton, England, United Kingdom 2 weeks ago

Plymouth, England, United Kingdom 15 hours ago

Plymouth, England, United Kingdom 17 hours ago

Plymouth, England, United Kingdom 15 hours ago

Plymouth, England, United Kingdom 17 hours ago

Yelverton, England, United Kingdom 15 hours ago

Plymouth, England, United Kingdom 1 month ago

Plymouth, England, United Kingdom 17 hours ago

Plymouth, England, United Kingdom 17 hours ago

CS/3771 - Customer Advisor (OCSW & Education)

City Of Plymouth, England, United Kingdom £24,790.00-£25,584.00 19 hours ago

Saltash, England, United Kingdom 15 hours ago

Plymouth, England, United Kingdom 1 month ago

Plymouth, England, United Kingdom 1 week ago

Plymouth, England, United Kingdom 1 month ago

Torpoint, England, United Kingdom 17 hours ago

Gunnislake, England, United Kingdom 15 hours ago

Tavistock, England, United Kingdom 15 hours ago

Plymouth, England, United Kingdom 2 months ago

Torquay, England, United Kingdom 2 weeks ago

Plymouth, England, United Kingdom 2 weeks ago

Newton Abbot, England, United Kingdom 1 week ago

Bovey Tracey, England, United Kingdom 1 week ago

Bovey Tracey, England, United Kingdom 1 week ago

Kingsteignton, England, United Kingdom 6 days ago

Ashford, England, United Kingdom 4 weeks ago

Plymouth, England, United Kingdom 3 days ago

Newton Abbot, England, United Kingdom 2 weeks ago

Dawlish, England, United Kingdom 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.