Senior Customer Service Advisor

JR United Kingdom; Luton; On-site; GBP 34,000 - 44,000; Full time

Job summary

A well-known Prestige Car Dealership in Bedford is seeking a Senior Customer Service Advisor. The role is focused on delivering exceptional customer service and liaising with clients about their vehicle repairs. This opportunity includes a stable working environment with a Monday to Friday schedule and attractive OTE incentives.

Qualifications

• 4+ years of experience in a Service Advisor role within the Motor Industry.
• Excellent written and verbal communication skills.

Responsibilities

• Ensure customers receive the highest levels of service at all times.
• Act as the key liaison to customers regarding repairs and services.
• Support team and management to achieve company targets.

Skills

Customer Service

Communication

Job description

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Senior Customer Service Advisor, Luton, Bedfordshire

Client:

Location: Luton, Bedfordshire, United Kingdom

Job Category: Other

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EU work permit required:

Yes

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Basic Salary: Up to £34K - £44K OTE

About the Company:

A well-known Prestige Car Dealership in the Bedford area is looking for a Senior Service Advisor to join their team. The ideal Service Advisor will provide excellent customer service and work within a stable and successful team environment.

About the Role:

Ensure customers receive the highest levels of service at all times. Act as the key liaison to customers, updating them on repairs and services to ensure satisfaction. Support team and management to achieve company targets. Monday - Friday, no Saturdays! Achievable OTE and bonus scheme. Stable management team.

Responsibilities:

• Ensure customers receive the highest levels of service at all times.
• Act as the key liaison to customers, updating them on repairs and services to ensure satisfaction.
• Support team and management to achieve company targets.
• Monday - Friday, no Saturdays!
• Achievable OTE and bonus scheme.
• Work within a stable management team.

Qualifications:

4+ years of experience in a Service Advisor role within the Motor Industry. Excellent written and verbal communication skills.