Senior Customer Relations Team Member

Infoempregos; Chatham; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Senior Customer Relations Team Member to manage customer complaints and assist in administrative tasks. This role is perfect for someone eager to learn and develop their skills in a supportive environment. You will engage in various responsibilities, including organizing documents, answering calls, and providing project support. With opportunities for training and development, this position offers a great start to your career in customer relations. If you are a team player with strong communication skills, this is the perfect opportunity for you.

Benefits

Transportation Allowance

Meal Allowance

Medical Assistance

Training and Development Opportunities

Qualifications

• Willingness to learn and grow in your career.
• Good communication and organization skills.

Responsibilities

• Assist with administrative and operational tasks.
• Answer calls and manage correspondence.
• Organize and maintain files and documents.

Skills

Communication Skills

Organization Skills

Teamwork

Basic Computer Skills

Job description

Job Description:

The key purpose of the Senior Customer Relations Team Member role is to understand, thoroughly investigate, and manage all complaints received from customers.

We are looking for an inexperienced employee to join our team. If you are willing to learn and develop, this position is ideal for you.

Requirements:

• Willingness to learn and grow in your career.
• Good communication and organization skills.
• Ability to work in a team.
• Basic computer skills are desirable.

Responsibilities:

• Assist with administrative and operational tasks.
• Answer calls and manage correspondence.
• Organize and maintain files and documents.
• Participate in projects and provide support in daily activities.

Benefits:

• Transportation allowance.
• Meal allowance.
• Medical assistance.
• Training and development opportunities.