Senior Customer Marketing Specialist Diabetes.

Medtronic; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A global medical technology company is seeking a Senior Customer Marketing Specialist in London. This role involves overseeing support programs and improving customer experiences within the diabetes field. The ideal candidate will have at least 5 years of marketing experience, fluency in English, and strong project management skills. Competitive salary and benefits are offered, including flexible working and an annual incentive plan.

Benefits

Flexible working environment

Annual Incentive Plan

Pension scheme

Training possibilities

Employee Assistance Program

Qualifications

• 5 years of experience in marketing.
• Experience in digital channels.
• Proven track record in a multicultural environment.

Responsibilities

• Build and manage a first-in-class Customer Experience.
• Gather feedback and ideas for new opportunities.
• Manage relationships with cross-functional teams.

Skills

Fluency in English

Project management skills

Communication skills

Interpersonal skills

Education

Bachelor’s degree

Job description

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Senior Customer Marketing Specialist Diabetes., London

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Client:

Medtronic

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

1fee0a403545

Job Views:

58

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Careers that Change Lives
Medtronic is hiring a Senior Customer Marketing Specialist responsible for overseeing and designing the support programmes and platform all across the customers’ journey within Medtronic therapy, in collaboration with stakeholders across Medtronic Diabetes, including teams at Global, regional and country level.

In the role, you will be committing to key support programs for the Europe, Middle East and Africa region (EMEA), as part of the EMEA Diabetes Patient Marketing Team.

A Day in the Life
• Build, manage a first-in-class Customer Experience that makes the difference regarding our support programs
• Gather regular feedback and ideas to create new opportunities
• Manage relationships with cross functional, transformation and country teams
• Design, deploy programs and initiatives on a Medtronic diabetes device
• Develop marketing assets to promote programs and initiatives
• Present new materials and initiatives to internal stakeholders, collaborate with external agencies to ensure material accuracy
• Optimize, create support programs
• Enhance the culture of “Putting Patients First”

Must Haves
• Bachelor’s degree.
• 5 years of experience in marketing.
• Experience in digital channels.
• Fluency in English, both written and spoken.
• Strong project management skills with high adaptability to change.
• Strong communication, presentation, and interpersonal skills.
• Accountability, excellent collaboration, and stakeholder management skills.
• Proven track record of working within a multicultural environment and a matrix organization.
• Hands-on attitude to engage with other teams to improve and develop items needed for the engagement of our patients on our therapy.
• High motivation, self-management skills.

Nice to Haves
• Fluency in another European language.
• Good organization and time management skills.
• Experience in committing to multiple projects, coordinated at the same time.
• Knowledge of Medtronic Diabetes devices.

We Offer
We offer a competitive salary and benefits package to all our employees:
• Flexible working environment
• Annual Incentive Plan % depending on company results
• Pension scheme and group discount on healthcare insurance
• Training possibilities via Cornerstone/Skills Lab
• Employee Assistance Program and Recognize! (our global recognition program)

Our Commitment
Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.