Senior Customer Analyst

Harnham; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

Harnham in London is seeking a Senior Analyst to join a customer-focused analytics team, using data and advanced techniques to influence decision-making across the business.

You will analyse large datasets, build data marts and models, and apply regression and clustering to derive actionable insights. Strong communication with senior stakeholders is essential to champion data-driven decisions in a collaborative environment.

Qualifications

• 3+ years' experience in statistical analysis and data visualisation.
• Strong SQL skills with ability to write complex queries.
• Experience with Python and/or R for data analysis.
• Excellent communication and stakeholder management.

Responsibilities

• Analysing large and complex datasets to generate actionable customer insights
• Building data marts and analytical models
• Using statistical and machine learning techniques, including regression and clustering
• Presenting findings clearly to senior stakeholders and influencing data-driven decisions
• Working collaboratively across teams to identify opportunities for optimisation

Skills

SQL

Python

R

Statistical analysis

Data visualisation

Machine learning

Job description

Up to £50,000 | London | Hybrid (2 days per week in office)

We're looking for a Senior Analyst to join a customer-focused analytics team, using data and advanced analytical techniques to influence decision-making across the business.

You'll be responsible for:

• Analysing large and complex datasets to generate actionable customer insights
• Building data marts and analytical models
• Using statistical and machine learning techniques, including regression and clustering
• Presenting findings clearly to senior stakeholders and influencing data-driven decisions
• Working collaboratively across teams to identify opportunities for optimisation

About you:

• 3+ years' experience in statistical analysis and data visualisation
• Strong SQL and experience with Python and/or R
• Knowledge of advanced analytics and machine learning techniques
• Excellent communication and stakeholder management skills
• A curious, analytical mindset with strong attention to detail

Location: Central London
Hybrid: 2 days per week in the office
Salary: Up to £50,000

If you're an experienced analyst looking for a role where your insights can have real commercial impact, we'd love to hear from you.