Senior Culinary Operations & Inventory Manager

Carnival UK is in search of a brand new Senior Culinary Operations Manager who will be accountable for the delivery of the onboard guest experience in culinary operations and inventory management across the P&O Cruises fleet.

Role Overview

The P&O Cruises Guest Experience team is at the heart of our fleet operation. As the first point of contact for our shipboard leadership team, we help them to navigate between ship and shore as a source of advice and direction. We plan to meet the changing needs of our guests, and we inspire and lead our crew to SHINE as they deliver our guest service programme. And when things aren’t quite right, we do what it takes to recover brilliantly.

As the Senior Culinary Operations Manager, you’ll develop and optimise the onboard food production, galley and inventory processes to ensure the delivery of our corporate menus and operating brand standards. You will provide culinary expertise to the fleet and work across the ship and shore teams to drive quality and efficiency improvement.

Accountabilities include:

• Ensure effective processes are in place across the fleet to optimise food quality and delivery.
• Develop capability in line with industry best practice in terms of design, production, waste management, presentation and product consistency.
• Provide guidance to the fleet in terms of galley operations and equipment, ensuring an innovative approach, embracing emerging trends.
• Work with the Culinary Development team to bring operational knowledge and insight to new product and concept design processes, ensuring operational requirements and onboard constraints are considered.
• People Management through supporting the recruitment of onboard roles, provide input into crew scheduling and coach and support the onboard management team.

Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK06 offered as a full-time position, on a permanent basis. We offer hybrid work including up to two days from home. Please note that this role will require time on board our ships to match the needs of the business, with up to 50% of your time travelling.

Requirements: Your Expertise and Leadership

To thrive as a Senior Culinary Operations Manager, we're looking for:

• Breath of experience or knowledge of a range of food/kitchen/galley environments, including multi-site or resort style and high-volume businesses, and as an advantage experience of working in a food or culinary role in a corporate/head office environment.
• Strong financial & commercial acumen, with an understanding and experience of budgets.
• Experience of liaising and influencing multidisciplinary stakeholders in an established, complex environment.
• Experience of managing remote teams.

About You: A Catalyst for Change

We believe that diversity enriches our team. We're interested in candidates who:

• Provide Leadership and direction: Taking responsibility for self and team actions, ensuring a positive impact on both culture and behaviours.
• Work collaboratively and engages others, with a focus on accountability and team spirit.
• Drive change and improvement through all actions, ensuring this is cascaded through team and cross departmental engagements.

Why Join Us?

Working with us is about more than a job. It's about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Our benefits package reflects our commitment to your wellbeing:

• Annual bonus
• Extensive learning and development opportunities
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Recognition scheme with prizes and awards
• Contributory Defined Contribution Pension scheme
• Company paid private medical and dental insurance and health assessment
• In-house Occupational Health help and access to digital GP
• Life Assurance
• Parental and adoption leave
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Employee Discounted Cruising plus Friends and Family offers

Ready to Lead?

If guiding an onboard Culinary Operations team to new heights excites you, we're eager to hear from you. Apply now to start your journey with us, where your performance-led leadership will make a difference in our shared success.