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Senior Croupier

Genting Casinos UK Ltd.

Newcastle upon Tyne

On-site

GBP 28,000

Full time

Yesterday
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Job summary

An established industry player is seeking an experienced croupier to join their vibrant team in Newcastle. In this engaging role, you will be at the forefront of delivering exceptional customer service while ensuring compliance with gaming regulations. Your expertise in dealing popular casino games like roulette and blackjack will be key to creating an enjoyable experience for patrons. The company values its employees and offers a supportive environment with numerous benefits, including flexible perks and opportunities for career progression. If you thrive in a fast-paced setting and enjoy interacting with people, this could be the perfect opportunity for you.

Benefits

Online discount portal
Flexible benefits
Dental insurance
Health Cash Plan
Life Cover
Discounted gym membership
Pension
Uniform provided
Employee Assistance Programme
Tips

Qualifications

  • Must be over 18 and eligible to work in the UK.
  • Experience in dealing popular casino games like roulette and blackjack.

Responsibilities

  • Ensure compliance with company procedures and legislation.
  • Deliver high standards of customer service and game commentary.
  • Perform gaming operations, including table administration.

Skills

Dealing casino games
Customer service
Teamwork
Personal Functional License (PFL)
Flexibility in shifts

Job description

Senior Croupier - Genting Casino Newcastle

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Salary: £27,631.80 per annum plus tips

Brand: Genting Casinos

Published: 07 Apr 2025

Location: Genting Casino Newcastle

Department: Gaming Staff

Closing Date: 06/05/2025

JOB DESCRIPTION

Are you an experienced croupier looking for a new opportunity? Are you an expert in dealing popular casino games like roulette and blackjack?

We are currently looking for an experienced croupier to join our team. You will be responsible for ensuring full compliance with company procedures as well as relevant legislation. You are at the heart of our business and our success is shaped by our people; you will be responsible for delivering the highest standards of customer service in your area.

Key skills and responsibilities include:

  • Inspect and deal all games within the casino, ensuring table security is to the highest standard possible.
  • Carry out all gaming operations, including table administration, opening and closing procedures and soft count operations.
  • Ensure that game commentary is clear and company procedures are adhered to.
  • Explain the rules of games to customers, as well as other club facilities.
  • Demonstrate excellent customer service skills.
  • Acknowledge and understand customers’ needs.
  • Be an efficient team player.
  • Possess a Personal Functional License (PFL).
  • Be flexible and able to work a variety of shifts including night shifts and weekends.

New: What we are looking for (extension)

  • Please note applicants must be over the age of 18 and have the right to work in the UK.

In return for your commitment, we offer an excellent salary, development opportunities, and a wide range of employee benefits:

  • Online discount portal and app - multiple discounts available for high street shopping and dining.
  • A range of “flexible benefits” you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover, and travel insurance.
  • Life Cover
  • Numerous discounts across Resorts World Birmingham and the NEC Campus.
  • Discounts across the wider Genting UK brand.
  • 20% discounted gym membership.
  • Pension.
  • Uniform provided.
  • Employee Assistance Programme.
  • Tips.

As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year.

We also continually look at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives, social fund, annual company Christmas present, and Career progression through our online learning portal Genting Academy.

*subject to eligibility

Genting Casinos is part of the Genting Group, one of Malaysia's largest corporations who employ approximately 62,000 people globally.

In the UK, we operate casinos in every major city from Edinburgh to Plymouth. Genting Casinos has grown to become one of the country’s leading leisure and entertainment businesses and our casinos offer everything from great bars, restaurants, entertainment, and of course gaming. We are proud of our commitment to operate a safe and secure environment for our customers, staff, and the local communities, and responsible gambling is at the heart of what we do.

At Genting, we are passionate about our Company values and they are at the core of everything we do. We recognise that our success is driven through our people and we are committed to recognising and rewarding the contribution that our people make. People development is a key focus for us and we are committed to developing talent in our business.

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